25 Dec
Jefferson Health
New Line Road
Patient Services Associate II (Part Time Day) Einstein Elkins Park Campus
Apply locations Einstein 60 Township Line Road time type Part time posted on Posted 5 Days Ago job requisition id JR_9308633
Job Details
Part time 10am to 2pm Monday through Friday --Elkins Park Radiology registration area
Job Summary
The Patient Services Associate (PSA) II enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department. Obtains pre certifications and/or pre authorizations for procedures, verifies insurance, referrals and patient demographic information.
The PSA II supports delivery of the Jefferson Experience by placing emphasis on the prompt and courteous treatment of all patients and visitors to maintain an efficient flow of patients to examination rooms.
Essential Functions
1. Interacts with co-workers, visitors, and other staff consistent with the values of Jefferson.
2. Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
3. Obtains pre certifications and/or pre authorizations for procedures.
4. Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
5. Greets and interacts with patients/visitors in a professional manner, on phone or in person.
6. Adheres to HIPAA privacy and security requirements. Ensures compliance with all applicable federal, state, and local regulatory standards.
7. Other duties as requested or assigned.
Competencies (Knowledge, Skills, and Abilities Required):
Must be able to communicate courteously with patients and/or visitors. Willingness to provide and support a positive Jefferson Experience for all patients and/or visitors. Ability to process and interpret data.
Ability to multi-task while managing a time-sensitive workload.
Minimum Education and Experience Requirements
Education: HS Diploma or equivalent required.
Experience: Customer service and/or patient-facing healthcare experience preferred.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Primary Location Address
60 Township Line Road, Elkins Park, Pennsylvania, United States of America
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
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