Client Services Supervisor (UST334)

Client Services Supervisor (UST334)

14 Feb
|
closing-the-gap-healthcare
|
Huntsville

14 Feb

closing-the-gap-healthcare

Huntsville

Client Service Supervisor for the PSW Program

Muskoka, ON

Full-time Position


Closing the Gap Healthcare (CTG) is proud to be a Canadian owned, award-winning, fully accredited and government (Ministry of Health and Long Term Care) funded organization. We Enrich Lives and Change Tomorrow by providing a wide spectrum of unparalleled quality services in the community.

Our team of service healthcare professionals delivers care to thousands of clients each day enabling people to remain in their homes, attend clinics and to close the gap between their healthcare needs and overall well-being, caring the way we care for our loved ones.

The successful Client Service Supervisor will have:







- Demonstrated ability to effectively prioritize activities including supporting clients and building team morale
- An energetic and enthusiastic attitude and a willingness to work in a dynamic, fast-paced environment
- Proven strong communication and interpersonal skills with both internal team members and external business stakeholders;
- Graduated from a recognized program by the College of Nurses of Ontario and have current registration in good standing with a regulated health profession college

The role will require:

- Completion of initial assessments and follow up visits with clients to establish/adjust the plans of care
- HR management - Interviewing, hiring, and orientation of new staff, scheduling, performance management, mentorship
- Working with community partners
- Collecting data for key performance indicators
- Protecting and promoting client rights by acting as their advocate
- Responding to day to day issues and complex non-routine issues
- Other duties as assigned

CTG offers flexible hours, a comprehensive compensation package, and a positive culture that provides discipline specific professional support and education.

Accommodation will be provided in all parts of the recruitment and assessment process as required under the CTG Accessibility policy. If you require accommodation to submit an application, please email [email protected]

This position is open to individuals who are eligible to work in Canada, who meet all of the essential requirements stated above.

If you are interested in this position and can demonstrate that you meet the requirements defined in this job description, we invite you to visit our website to apply for this position.


www.closingthegap.ca/careers

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