Technical Support Specialist - (ETG276)

Technical Support Specialist - (ETG276)

23 May
Richmond Hill

23 May


Richmond Hill

About You:

- Highly motivated and passionate about B2B sales, with a knack for identifying and capitalizing on business opportunities.
- Skilled in strategic planning and problem-solving, with a proven ability to thrive in ambiguous situations and drive results.
- Excellent communicator and relationship builder, capable of engaging both internal and external partners to deliver strategic recommendations.

About Our Client:

- A rapidly growing company, dedicated to scaling its operations and expanding its market presence.
- Known for innovative solutions and a strong commitment to customer satisfaction and support.


- Strategically plan for business growth by achieving B2B sales targets through new customer acquisition and retention.
- Identify business opportunities by researching and analyzing sales options and evaluating the company's position in the industry.
- Establish and develop relationships with prospects, recommending tailored solutions to meet their needs.
- Maintain strong client relationships by providing ongoing support, information, and guidance, and recommending new opportunities and improvements.
- Demonstrate the features and benefits of company products to customers effectively.
- Provide forecasts, reports, marketing intelligence, and relevant information to support decision-making.
- Represent the company at local and national exhibitions and meetings.
- Plan and execute channel marketing programs to drive sales growth.
- Prepare reports by collecting, analyzing, and summarizing information.
- Ensure quality service by establishing and enforcing organizational standards.
- Collaborate with engineers to provide outstanding customer support and satisfaction.
- Contribute to team efforts by accomplishing related tasks as needed.


- Post-secondary education.
- 2+ years of experience in IT B2B sales is an asset.
- Technical background in networking is a plus.
- Demonstrated high level of strategic planning, analytical, problem-solving, and communication skills.
- B2B experience and understanding of the Canadian market is an asset.
- Proven ability to proactively cold call into new accounts to drive new business.
- Excellent time management and prioritization skills.
- Understanding of consumer behaviors and industry trends.
- Ability to build rapport and collaborate with others within the company and externally.

If Interested:

Please send your resume and project list in confidence to Paul Saunders [email protected] for consideration.

We thank all applicants for their kind interest, however,

only those with relevant experience will be contacted at this time. All resumes and project lists will be considered for all other current relevant roles as well as be kept on file for future consideration, so please don’t hesitate to apply.

Connecting great people with great companies for great results.

SearchLabs is a leading specialist recruitment firm established to meet the recruitment needs of the Design, Construction & Property, and Information Technology industries. Established in 2010, we work with the leading companies within our disciplines across North America & the Caribbean.

At SearchLabs, we make hiring and job hunting as easy and simple as possible so you can focus on what you do best. We believe in the 80/20 rule. That 20% of companies come up with 80% of innovation in the industry, and 20% of talent do 80% of the work. We represent that 20%.

When you partner with us, your personal career goals and objectives are dealt with and represented by experienced consultants within your field of specialty. We then match you to the best opportunities that are aligned with your goals and aspirations to result in a positive and rewarding outcome.

We recognize the importance of ethics and are committed to confidentiality in every step of the process. Whether you are looking for a permanent or contractual arrangement, we appreciate the responsibility and opportunity to represent and inform you about the marketplace and the career opportunities within.

Our Information Technology Division:

The Information Technology division of SearchLabs was established to meet industry specific recruitment needs within Information Technology.

With our “Candidate First” focus,

our experienced and specialized Recruitment Consultants will work with you to provide opportunities that fall in line with your career aspirations, ensuring we bring only relevant roles to your attention.

Specialties include:

Financial Services

Professional Services & Vendors



Digital Media

E-commerce & Retail

Managed Service & Managed Security Service Providers

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