Customer Service Representative | W884

Customer Service Representative | W884

14 Jan
|
National Bank
|
Montréal

14 Jan

National Bank

Montréal

This position reports to the Manager Customer Service.

Main challenges :

- Offer personalized and efficient service
- Take charge of clients by identifying and anticipating their needs and steering them toward electronic solutions (ABM or Internet) or the right advisor
- Propose and inform clients about specific Bank products and services
- Perform operational activities
- Answer phone calls and client requests
- Complete the scheduled training activities in order to acquire the knowledge required for the position
- Learn and comply with established policies, standards and procédures
- The candidate needs to be able to identify all risks inherent to the Personal and Commercial Banking sector's activities







- High school diploma and two years' relevant experience or College diploma

- Sales and customer service experience
- Knowledge of banking products and services, an asset
- Flexibility to work schedules, an asset
- Flexibility to cover several branches, an asset
- Bilingualism (spoken and written) - English and French

We strive to be an inclusive organization where all employees are valued. National Bank stands out for its many initiatives to promote inclusion, making it a Canada-wide leader in diversity.

See how we do it:  https://jobs.nbc.ca/diversity

Please note that work schedule may vary according to operational needs.

Branch Advisor Winnipeg

Branch Advisor Winnipeg

22 Jan
|
National Bank
|
Winnipeg
  • 22 Jan
  • National Bank
  • Montréal

Do you have experience in advisory services?Would you like to play a central part in building relationships of trust with clients?Are you interested in a career in banking?Being a Branch Advisor means [...]

Hadoop Administrator

Hadoop Administrator

22 Jan
|
National Bank
|
Montréal
  • 22 Jan
  • National Bank
  • Montréal

For the description please refer to the French version - CLICK HERE LI-DNI [...]

Tax Analyst - R647

Tax Analyst - R647

22 Jan
|
National Bank
|
Montréal
  • 22 Jan
  • National Bank
  • Montréal

[ For the description please refer to the French version - CLICK HERE ](https://banquenationaleducanada.taleo.net/careersection/e8k61cf/jobdetail.ftl?lang=fr&job=FIN008KK) LI-DNI [...]

[SUP026] | Analyst Operations

[SUP026] | Analyst Operations

22 Jan
|
National Bank
|
Montréal
  • 22 Jan
  • National Bank
  • Montréal

For the description please refer to the French version - CLICK HERE [...]

Subscribe to this job alert:
Enter Your E-mail address to receive the latest job offers for: customer service representative | w884
Publish a new Free Offer
Need to publish an offer? With more than 1 million unique users per month, you will find the ideal candidate for your company instantly, what are you waiting for!
Publish Now

Subscribe to this job alert