The Mayfield Toyota Ice Palace Attendant is responsible for ensuring our guests receive a fun and enjoyable skating experience while ensuring their continual safety and security at all times on the attraction.
• Providing our guests with detailed instructions on the safe use of the Ice Palace rink.
• Scheduling and reserving available spaces for use of the rink; including birthday parties and special events.
•Retrieving, installing and tearing down the special decking and carpeting used for special events.
• Ensuring proper skate and helmet rentals are processed and collected at the end of use.
• Ensuring proper documentation is filled out and processed correctly.
• Processing all admission transactions accurately by cash, credit card or automatic debit.
• Dealing calmly and efficiently with stressful situations relating to guests.
• Utilizing strong customer service skills while adhering to all specified safety regulations at all time.
• Operating the Zamboni and ensuring the ice is ready and safe for use.
•Other responsibilities as required.
• Experience working in an Ice Arena or related recreation facility an asset.
•Must be comfortable operating a Zamboni, have a valid class 5 driver’s license and completion of Arena Operator Level 1 is an asset.
•Experience operating a Forklift and able to lift/carry up to/over 50lbs.
•Previous customer service skills and the ability to foster positive interactions with the public at all times complemented by strong conflict resolution skills and the ability to stay calm in stressful situations.
•Must possess or be willing to obtain WHMIS and First Aid/CPR training.
Terms of Employment:
•This is a part-time position that requires flexible availability Monday through Sunday, days, evenings, overnight, and weekends.
•This position has a starting wage of $16.80 an hour.
•Must be able to pass a basic security clearance.
West Edmonton Mall is a great place to develop your professional career. If you're looking to gain experience in an administrative role or bring your wealth of knowledge into a management role, we have many departments to choose from:
- Human Resources
- Information Technology
- Tenant Services
- and much more!
Our Marketing department is responsible for creating a design and promotional strategy that leaves a lasting impression when you visit the mall.The department is made up of Events, Public Relations, Graphic Design, and Social Media Coordinators. The team works closely with one another to bring all marketing initiatives to life and keep West Edmonton Mall an influential part of Edmonton.
Our Human Resources department is responsible for finding and retaining the talent at West Edmonton Mall and creating long lasting careers for our employees. This includes creating and implementing training and development programs, ensuring health and safety codes are followed, administration of compensation and benefits, and much more!
Our Information Technology department is responsible for the up to date expansion of technology used in West Edmonton Mall. Whether it is helping its employees with their workstations, to designing and implementing interactive mall maps and search engines, to real time social media communication with our guests, our IT department is hard at work 24/7 to ensure we are always connected.
Our Leasing department is responsible for bringing in new and trendy tenants and maintaining positive, long-lasting relationships with them. West Edmonton Mall is proud to offer an abundance of services to our guests and is always searching for new ways to keep our guests happy and coming back.
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