Team Lead-Google Cloud Landscape - (H507)

Team Lead-Google Cloud Landscape - (H507)

12 Jul
|
Teleperformance
|
Toronto

12 Jul

Teleperformance

Toronto

About Us Teleperformance is a worldwide leader in customer experience management and contact center business process outsourcing. Our company employs around 300.000 people working in over 265 dialects and languages, in 80 countries, operating across all business sectors and all continents on behalf of major international companies.



Teleperformance Canada, with more than 1200+ employees, part of the fortune 25 and certified with Great Place to



Work, is looking for a group of highly-skilled professionals. Our Work Culture



At Teleperformance, we remain true to our core values of integrity, respect, professionalism, innovation and commitment. Autonomous



- We encourage and trust your decision making skills.





Progressive work environment



- If you have skills to prove we have all ladders for you to grow Flexible

- We believe in results Innovative

- All ideas matters Inclusive

- Everyone is Included and everyone wins



We work hard and party even harder. About the job We are looking for a Google Cloud Team Lead for the largest e commerce & internet client A skilled team leader, passionate about Cloud technologies will



Work closely with the Cloud Team and will set the direction for the team, ensuring expectations are clearly defined and delivered on time and with quality. Being a technical leader for the team, handling escalations, and providing transparent direction among team members. Encouraging team members to always look for ways to continuously improve processes to better support the business.



Job Responsibilities Actively involved in the day-to-day operations of the Cloud team. Ensuring priorities are correctly defined, prioritized, and delivered. Coach and mentor the Cloud team, driving the uplift of skills and helping them work through complex problems.





Identifying opportunities for growth and encouraging team members to embrace continuous learning. Identify and implement areas of improvement. Defining standards, governance, best practices and encouraging the consistent adoption of these across all teams.



Prepare Weekly/Monthly/Quarterly business reviews and present to client stakeholders Working with our training and learning teams to support in ongoing development and progression for your team Act as a central escalation point for critical issues. Ensure the team responds appropriately and effectively when Major Incidents occur and that key learnings are not only identified but also acted upon.



Requirements 3-5 years of sales & product development experience in technology, advertising and/or internet, general management experience as well as a track record of growing a market 2+ years of experience leading a technical team,

including effective coaching, mentoring and team development. Experience devising breakthrough plans to achieve, develop and maintain client relationships and accounts. Business leadership



- strategic and commercial acumen, proven capability to develop and deliver a joined up business strategy that is dynamic and balances short term delivery with longer term sustainable success.



People leadership



- strong interpersonal skills, ability to identify, attract and develop talent, comfortable and effective operating in a matrix environment, able to drive through influence, collaboration and inspiration not just authority.



Strong ability to coach and develop teams in a multicultural environment. Strong analytical skills to be able to interrogate performance, develop actionable insights and galvanize action to capture opportunities.

Benefits & Perks Established career path supported by self assessments, virtual training, guided curriculums that allow for vertical and horizontal growth through our multiple lines of business.



Robust career path with a full development plan Opportunity to grow in organization Paid-4 weeks training , 2 weeks leave and medical benefits Continuous learning through progressive training that is specific to your tenure and skills. Competitive salary with incentive programs Positive and supportive environment Weekly Friday Night Drinks / Social,Trivia Nights,Games evenings and Movie Outings. Medical and Dental benefits,Employee Family Assistance Programs, Rewards & Recognitions programs.



Schedule: Fixed schedule Monday to Friday 9am to 6pm Location:

Candidates must be within travel distance from our primary location Yonge & Eglinton for ease of commuting to office Teleperformance welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Should you be invited to participate in the selection process we are committed to accommodating you to best meet your needs.

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/32231822/team-lead-google-cloud-landscape-h507-toronto/?utm_source=html

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