(YXP-554) | Community Associate | Calgary

(YXP-554) | Community Associate | Calgary

12 Jul
|
Aspen Properties
|
Calgary

12 Jul

Aspen Properties

Calgary

Community Associate|Calgary Position Summary: Reporting to the Director, Marketing & Flex Space, this entry-level position collaborates with and provides support to the Flex, Leasing, and Property Management teams of Aspen Properties. You will be the daily point of contact for our Flex locations and will be an integral part of delivering our tenant experience to members. Our Aspen Flex locations offer start-up companies and small businesses serviced flexible office options; from one person offices to multiple offices for larger teams, all on month-to-month terms.



We have Flex spaces located in our 333, 444 and Edison buildings in Calgary, as well as our Bell Tower building in Edmonton. Key Responsibilities:

Be the daily driver of the Aspen Flex experience at our Calgary Flex locations Act as the daily point of contact for current and prospective Flex members Manage inquiry calls and emails and show the premise to prospective members and real estate brokers, including exercising discretion in guiding prospective members Work with Director, Marketing & Flex Space and Lease Administration to lease and document agreements with prospective members



Work with the managing team to achieve excellence in the delivery of services to members Prepare and coordinate spaces to suit members and prospective members needs (staging vacant offices and common areas) Maintain common areas including the kitchen, conference and meeting rooms, office supply areas, which involves keeping conference and meeting rooms orderly and ordering kitchen and office supplies Membership Management: Onboard all new members to ensure a successful start at our Aspen Flex locations (coordinate setting up WiFi login information, Keys and Swipe cards, digital receptionist information, meeting room booking setup)

Ensure move-out procedures are followed for all former members (keys and swipe cards returned, walk through the premises with the member, etc.) Assist in implementing community initiatives designed to create connections between members Solve space-related issues to ensure a cohesive community and manage member expectations Proactively gather data on members business objectives and identify Flex services that could help members achieve their objectives Assist the Campus team in proactively accessing our rules, guidelines, and best practices to optimize member experience Actively follow up on tour leads and track prospective members Assist with in-house data management and tracking Update and coordinate monthly email of leasing materials Prepare and proofread correspondence including memos, letters,

and reports Liaise and partner with internal departments as required Electronically communicate company materials on behalf of team Maintain on-site electronic filing systems (rent roll, tour tracking, insurance, tenant contact information etc.) Stay current on co-working trends Other duties as required Qualifications: Working towards or completion of a university degree or college diploma preferred Customer Service and sales experience required Strong proficiency in Microsoft Office products including Outlook, Word, Excel, and PowerPoint Superior listening and customer service skills Ability to effectively work independently as well as part of a larger team Superior problem solving and critical thinking skills Strong self-starter who can adapt to fast-changing situations and environments Excellent interpersonal skills with a high level of professionalism and a demonstrated ability to speak and adapt to various audiences Exceptional organizational and multitasking skills Excellent verbal and written communication and strong presentation skills An organized self-starter with excellent time management skills and an ability to manage competing priorities Honesty and integrity combined with a high level of initiative and dedication Excellent planning, organization, and problem-solving skills Successful police criminal record check and education check



This position was posted on June 21, 2022 and will remain open until a suitable candidate is selected. While we appreciate all interest, only those candidates selected for an interview will be contacted.

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/32231336/yxp-554-community-associate-calgary-calgary/?utm_source=html

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