(F162) Claims & Facilities Manager

(F162) Claims & Facilities Manager

12 Jul
|
Saskatchewan Mutual Insurance
|
Corman Park No. 344

12 Jul

Saskatchewan Mutual Insurance

Corman Park No. 344

As a property and casualty insurance specialist for more than 100 years, Saskatchewan Mutual Insurance Company (SMI) seeks opportunities to be the preferred insurance carrier. At SMI, we not only celebrate people, but we are driven by a relentless need to build personal connections resulting in exceptional customer experiences. Join a team that strives to become a beacon of hope in times where people need us the most. JOB FUNCTION: SMI is seeking a permanent, full-time Manager, Claims & Facilities Management to join our growing team! Reporting to the AVP, Claims & Facilities Management, the successful candidate is responsible for all claims & facilities management activities providing expertise, guidance, and advice.

This position is responsible for managing the day-to-day operations, projects, and priorities of the claims department. Serving as a member of the management team, you will provide leadership, coaching and direction to staff while contributing to the development of corporate strategy and future planning. This position also ensures corporate facilities meet operational and safety requirements. As Manager, Claims & Administration YOU Will Be Responsible For: Providing clear leadership and direction; managing the operations of the claims department, monitoring key performance metrics, authorizing claims exceeding subordinates authorization levels; answering questions and reviewing decisions on substandard claims. Day-to-day management of claims projects, priorities and coordinating work efforts with other departments. Monitoring and ensuring adequacy of claims reserves. Monitoring claims experience across geographical regions, lines of business and by product; analyzing, preparing reports and communication critical claims information to the AVP, Claims & Facilities Management.

Responding to and settling major inquiries and complaints from claims staff, underwriting and marketing staff, brokers, and policyholders. Reviewing claim files referred by the Underwriting department to help with wording interpretations and coverage inquiries. Developing and maintaining positive stakeholder relationships. Applying a fair process to effectively and satisfactorily resolve policyholder and broker issues/conflicts regarding claims settlements. Identifying industry trends in the area of insurance claims; researching and implementing new claim processes to support efficiency and business goals. Overseeing the Companys facilities; negotiating building maintenance or service agreements Providing support in recruiting, work assignments, professional development and performance management of claims and administration staff.

Participating in strategic planning for the Company. Acting as a role model who supports a positive organizational culture What We Need From YOU! A Fellowship Chartered Insurance Professional (FCIP) designation. Five or more years claims experience in the property & casualty insurance industry. Three or more years of demonstrated experience leading and managing high performance teams. Knowledge of insurance claims principles, practices, operations, and the impact of claims on the business of insurance; knowledge of the adjusting process. Strong understanding of how underwriting profitability impacts overall corporate results and capital requirements. Ability to understand and interpret financial statements to participate in the business planning process. Ability to visualize, articulate, conceptualize, and solve problems by making logical and reasonable decisions.

Knowledge of building maintenance, health and safety, procurement and contract management and building security. Detail oriented with a commitment to information. Project management and coordinating skills with the proven ability to handle multiple tasks and make decisions in a rapidly changing environment. Ability to set priories for self and overall department by creating a focus, eliminating roadblocks, and knowing what will help or hinder goal accomplishment. Strong understanding of the claims systems functionality and the data warehouse to develop sound claims reporting, drive new initiatives and support processing efficiencies. Managerial skills including interviewing and selecting employees, providing constructive feedback, motivating, conducting performance reviews, training, and development.

WHY SMI? Come grow your career with a company committed to putting people first.When people join SMI, they are here to stay!At SMI, we take pride in caring for our employees as it is the collaborative efforts of our entire team which will allow us to continue to remain successful today and into the future. This position offers a competitive salary, a comprehensive benefits package, a fun and inclusive work environment, professional development opportunities and the potential for further advancement within the company. HOW TO APPLY SMI is doing amazing things and we want YOU to be part of our team and continued success!If this sounds like the opportunity for YOU,

we want to hear from YOU! Please submit an electronic copy of your cover letter and resume to: Human Resources Saskatchewan Mutual Insurance Company 279 3rd Avenue North SASKATOON SKS7K 2H8 SMI thanks all interested candidates, however, only those selected for consideration will be contacted.

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/32231177/f162-claims-facilities-manager-corman-park-344/?utm_source=html

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