[WN-991] | Studio Associate, Vaughan

[WN-991] | Studio Associate, Vaughan

08 Jan
|
Lucid Motors
|
Toronto

08 Jan

Lucid Motors

Toronto

Leading the future in luxury electric and mobility

At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility.



We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are longer bound by convention, you are free to define your own experience.



Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries,

we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.



Lucid is building a brand. A post luxury brand centered around sustainability and the human experience. We’re looking for enthusiastic and conscientious Studio Associates to build Lucid with us. As a Studio Associate in a Lucid Studio, your primary responsibility will be to deliver exceptional, personalized, customer interactions.



Successful Studio Associates are motivated, engaging, quick learners with a penchant for providing memorable and enjoyable customer experiences. To be successful in this role requires incredible communication skills with the ability to recognize subtle social cues from customers to support the studio team with ad hoc tasks where required and consistently act as a brand promotor.

The Role

Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid

Welcome guests in an engaging, courteous and sincere manner

Demonstrate excitement and create intrigue about Lucid products

Effectively communicate the benefits of Lucid products and being a member of the Lucid community

Gauge guests' requirements and interests to deliver a personalized and relevant interaction

Be responsible for lead capture and progression of guests through the beginning of the sales cycle

Manage and overcome customer challenges in a cordial and calm manner

Ensure all studio assets are presentable and consistent with the Lucid brand image

Keep a keen eye on any pain points or bottlenecks observed during daily studio operations, think creatively, and offer improvement suggestions

Remain available for ad-hoc activities to improve studio operations and customer experiences

Support local marketing initiatives and events to build brand awareness

Maintain a continuing desire to learn and develop to progress your career with Lucid Motors

Be responsible for introducing our customers to their vehicle and creating a memorable orientation experience

Guide customers through signing the necessary registration and financial paperwork required to purchase their vehicle, record customer information, and ensure data accuracy

Stage customer vehicles and maintain the customer orientation space

Coordinate with the service team in preparation for customer orientations

Qualifications

Completed, or working towards, Bachelor's degree or equivalent is preferred.

Exceptional people skills including strong oral and written communication, empathy, and active listening ability.

Ability to deliver outstanding customer experiences in a fast-paced and dynamic environment.

Conscientious, responsible, and reliable.

Familiarity with CRM tools is a plus.

Ability to obtain VSA Salesperson License.

Occasional travel.

Lucid Motors is an inclusive workplace and as such provides workplace accommodations. If requested, Lucid Motors will make available accommodations or particular adaptive measures during the recruitment process. Candidates who require any accommodations should contact [email protected] Information received from candidates relating to accommodation will be addressed confidentially.



At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.



Notice regarding COVID-19 vaccination requirement as a condition of gainful employment within the United States

At Lucid, we prioritize the health and wellbeing of our employees, families, and friends above all else. In response to the novel Coronavirus, and the increased transmissibility with recent variants, all new Lucid employees, whose job will be based in the United States, must provide original documentation confirming status as having received the prescribed inoculation (doses) based on the manufacturer's guidelines on their first day of employment.



Accommodations due to medical or religious exemptions will be considered. To submit for your medical or religious exemption, please complete our secure form here. Once reviewed, a member of our employee relations team will reach out to you with a determination.



To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/21389582/wn-991-studio-associate-vaughan-toronto/?utm_source=html

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