Support Worker - Winter Shelter (KHT-541)

Support Worker - Winter Shelter (KHT-541)

18 Nov
Lift Community Services
Powell River

18 Nov

Lift Community Services

Powell River

Lift Community Services is working with all levels of government to eliminate homelessness in the qathet Regional District. We are seeking individuals who are passionate about supporting from a harm-reduction approach while serving program participants. Lift is an inclusive employer that welcomes applicants from all walks of life! Lived experience is valued by our team and we are looking for workers that represent the cultural diversity found in our community.

The Position

In this role you will play a vital role in supporting and enabling people with care and are able to improve their quality of life.

We are looking for up to 6 dedicated individuals who are committed to making a difference in the lives of the people we serve. A team player who can work collaboratively with the CARE project team, healthcare and emergency services staff, in an overnight shelter setting. This is a front-line role for people who have a passion for working directly with clients.

We encourage all people who are interested in learning support work to apply.


Hours: 36 hours/week

Hourly Wage: $21.85/hr

Job Type: Full-Time, until March 31, 2022, with possibility of extension

Reports to: Emergency Response Coordinator

Start Date: December 6, 2021

Closing Date: December 1, 2021

Questions? Contact Carlie at [email protected]

Key Tasks and Competencies

Prepare intake and discharge of clients to and from the Winter Shelter

Support clients with safety and goal planning, crisis prevention and response and substance use harm reduction as needed

Support clients with laundry, orientation, immediate needs

Build and maintain a network of positive working relationships with other team members and the people we serve

Complete necessary documentation, filling, record keeping and communicate the information recorded to other team members.

Communicate Emergency Response Center expectations and rules to clients and visitors

Ability to establish and maintain site boundaries.

Prepare all relevant center communications

Support overdose and medical emergency response

Qualifications and Lived Experience

Education and Training

Related diploma or degree preferred or minimum Grade 12, plus two (2) years of recent related experience or an equivalent combination of education, training and experience.

Passion for ending homelessness and caring for complex people in lieu of formal experience will be considered

Lived experience with Substance Use Disorders is welcome. Preference is given to those in long term, abstinence-based recovery, because we work closely with clients using a harm reduction approach to substance use

Crisis Intervention Skills Training

Current First Aid and CPR

Naloxone Training will be refreshed/provided as needed

Specialized knowledge

Understands the concept of “barriers” to housing, and systemic issues that contribute to homelessness

Understands the needs of individuals with co-occurring disorders

Knowledge of local community-based services for mental health and substance use

Is familiar with common health issues, and knows when a health issue is an emergency

Maintains a basic awareness and understanding of “street culture”

A basic understanding of harm reduction practice

Skills and Abilities

Demonstrated ability to work independently, organize work, and practice self-care

Demonstrated ability to communicate effectively both verbally and in writing.

Internet literacy and knowledge, ability to easily navigate online platforms

Systems-based knowledge: navigating healthcare, criminal justice and social services, referrals and connections to other service providers, working and communicating across services/teams

Demonstrated ability to understand and maintain established professional boundaries

Possesses valid driver’s license (when applicable)

Requires Vulnerable Sector Check and/or Criminal Record Check clearance.

We appreciate all applications, however, only those selected for an interview will be contacted.

As an inclusive employer, we would like to make the recruitment process as accessible as possible. Please contact us to let us know how we can best support you.

We live and work on the homelands and territories of the Tla’amin People. We honour the land, the Tla’amin People, and their treaty and continually seek to strengthen our relationship and responsibilities to them as guests in the territory.

The original job offer can be found in Kit Job:

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