Student Records Clerk | [YOI104]

Student Records Clerk | [YOI104]

18 Nov
|
Alexander College
|
Burnaby

18 Nov

Alexander College

Burnaby

TITLE: Student Records Clerk



POSITION OVERVIEW:



The Student Records Clerk is a member of the Office of the Registrar team, responsible for the maintenance students records in accordance with the College’s Records Management policy. Tasks may include, but are not limited to filing, archiving, data entry, scanning, sorting, etc. The Student Records Clerk performs regular audits of student records information and records management practices to ensure compliance with College policy and external regulations. It is expected that the Student Records Clerk become an in-house expert on records management technology, policy, and practice. During busy periods,

the Student Records Clerk may be tasked with providing student-facing assistance to students with inquiries about their student record.



REPORTING RELATIONSHIP: Reports to the Registrar



EMPLOYMENT TYPE: Full-Time, Permanent



WORK WEEK:



The Student Records Clerk is expected to work during regular business hours, Monday-Friday, 8:30AM-5:00PM, for a total of 40 hours per week.



LOCATION:



Primarily located at Burnaby campus but must be flexible to work at Vancouver campus on occasion, if requested.



EDUCATION & EXPERIENCE REQUIREMENTS:



- Bachelor’s degree preferred;



- One year of administrative work within an office environment is preferred;



QUALIFICATIONS:



- Native or bilingual proficiency in English;



- Excellent written communication skills;



- Exceptional interpersonal communication skills, experience communicating with non-native English speakers is preferred;



- Capacity to provide accurate assistance, information, and instructions to students and staff in a helpful, friendly, and professional manner;



- Highly organized and detail-oriented;



- Ability to multitask and effectively handle multiple deadlines and projects;



- Exceptional work ethic with the ability to initiate and remain on task without supervision;



- Strong computer skills, including familiarity with Windows, Microsoft Word and Outlook. Some experience using database systems is considered an asset;



SPECIFIC RESPONSIBILITIES:



Student-Facing Services



- Provide assistance, information, and instructions to students in a helpful, friendly, and professional manner;



- Advise students on which documents are required to complete their student file record, assist in collecting these documents and updating the record in the student information system accordingly;



Student Records



- Perform daily sorting, filing, scanning, of student file documents;



- Perform daily archiving of inactive student records;



- Verify and authenticate documentation submitted by students;



- Maintain confidentiality of student information;



- Assist with the processing of daily document orders, arrange for mailing and courier services;



- Perform regular audits of student records information and records management practices to ensure compliance with College policy and external regulations;



- Assist with electronic records backup and third party back up processes;



- Research best practices and deliver recommendations for improvement of existing records management practices;



- Research records technology, hardware, and software, and deliver recommendations for improvement of existing records management practices;



- Be an in-house expert on records management technology, policy, and practice;



Administrative Support



- General tidying and organizing of paper flow;



- Maintain inventory of transcript and security paper stock;



- Perform peer and policy research tasks and prepare reports;



- Perform other duties, as requested;



HOW TO APPLY:



If you are interested in the above position and you would like to apply, please visit our careers page: https://alexandercollege.ca/about-us/careers/ and e-mail your cover letter and resume with the e-mail title being "[Your Full-name]_Student Records Clerk 2021". Please note that applications without a cover letter will not be accepted. In your cover letter, be sure to tell us what you would bring to the team and why you’d be perfect for this role. Only shortlisted applicants will be contacted. No phone calls please. Thank you!



Job Types: Full-time, Permanent



Benefits:



- Dental care

- Extended health care

- Paid time off

- RRSP match

- Vision care



Schedule:



- Monday to Friday



Education:



- Secondary School (preferred)



Experience:



- administrative: 1 year (preferred)



Work remotely:



- No

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/21146280/student-records-clerk-yoi104-burnaby/?utm_source=html

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