Assistant Manager - (SXU86)

Assistant Manager - (SXU86)

18 Nov
WBU Victoria

18 Nov

WBU Victoria


The position of Assistant Manager for Wild Birds Unlimited can be either a part-time or full-time position that reports to the franchise owner or manager. The primary responsibility of the Assistant Manager is to support the store owner and/or store manager in providing a high energy customer experience.

Selling / Customer Experience

- Understands that the high energy customer experience is the #1 priority.

- Completes each OWL module as part of the High Energy Training in order to deliver the WBU high energy customer experience as the trusted local expert.

- Uses successful selling skills to satisfy the customer and complete the sale.

- Has read, understood and follows the Employee Handbook,

including the WBU Ten Touch Points training.

- Follows the best practices of the Person in Charge of the Customer experience.

- Wears the logo name badge and logo apparel while working on the sales floor.

Personnel Management

- Demonstrates a positive, enthusiastic and professional demeanor.

- Assists with the hiring, training and coaching of store associates.

- Assists in assigning duties for store staff and insuring compliance.

- Helps plan and attends store meetings as required.

- Completes any other duties as assigned.


- Has read and understood the Product Info Handbook. Has successfully completed the Certified Birdfeeding Specialist Program.

- Understands and communicates the store’s merchandise and target products to the customer.

- Assists in maintaining adequate inventory levels. Orders specific merchandise as assigned.

- Assists with inventory management in the POS System including checking in, receiving and committing merchandise and pricing updates.

- Completes the changing of displays, signing and the restocking of merchandise as directed by management.


- Understands the details of current promotions, events Marketing Planner.

- Assists with displays, signing, staffing for upcoming promotions and events.

- Assists in public relations, community talks, and store communication. Administrative Control

- Adheres to all store policies and procedures regarding the ringing of all transactions, any administrative duties and scheduling.

- Assists in opening and closing the store and the accurate accounting of all cash and charge receipts, bank deposits, and daily, weekly and monthly bookkeeping.

- Completes accurate and legible paperwork. Loss Prevention

- Adheres to all store policies and procedures regarding personal and store security.

- Communicates security concerns to owner / manager. Store Maintenance

- Maintains good housekeeping standards to help present a clean and well-presented store.

- Ensures store personnel adhere to store cleanliness standards.

Part-time hours: 30-40 per week

Job Types: Full-time, Part-time, Permanent

Salary: $16.00-$18.00 per hour


- 8 hour shift

- Holidays

- Monday to Friday

- Weekend availability

COVID-19 considerations:

All customers are required to wear masks in store.


- Secondary School (preferred)


- retail management: 1 year (preferred)

Work remotely:

- No

The original job offer can be found in Kit Job:

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