[XG-32] Quality Assurance Lead

[XG-32] Quality Assurance Lead

17 Nov
British Columbia Institute of Technology (BCIT)

17 Nov

British Columbia Institute of Technology (BCIT)


BCIT’s Information Technology Services (ITS) Department is currently seeking a regular, full-time Quality Assurance Lead (Lead Systems Analyst).

As part of the Solution Delivery Team, the Quality Assurance Lead will be responsible for developing and establishing quality assurance standards and measures for BCIT’s information technology services. This individual will also gather and analyze data in support of system/application requirements, proposed projects, and business cases. This will include writing test plans and scripts for tracking defects and fixes in product development and software application development.

The QA Lead will apply proven analytical and problem-solving skills to ensure solutions meet business objectives and end-user requirements.

This role will contribute to the growth of IT Services’ Quality Assurance program and team and will eventually include supervisory responsibilities.

Duties & Responsibilities

Duties & Responsibilities:

- Lead the development, establishment, and enforcement of quality assurance measures and testing standards for new applications, products, and/or enhancements to existing applications, throughout their development/product lifecycles.

- Create methodologies and processes for the collection and analysis of data for ensuring software, systems, and product quality.

- Conduct analysis of formal test results to discover and report any defects, bugs, errors, configuration issues, and interoperability flaws.

- Determine the selection and appropriate implementation of automated test tools and data collection tools.

- Analyze documentation and technical specifications to create test plans and scripts that will determine optimal application performance according to specifications.

- Ensure that testing activities allow applications to meet business and security requirements and systems goals, fulfill end-user requirements, and identify existing or potential issues.

- Collaborate with software/systems personnel in application testing, such as system, unit, regression, load, and acceptance testing methods.

- Communicate test progress, test results, and other relevant information to project team members.



Required Qualifications:

- Institute of Technology diploma, or Bachelor’s Degree in science or business; and

- A minimum of six (6) years current relevant experience in an IT environment, including two (2) years in a supervisory role in a similar capacity preferably supervising teams within a large, complex and unionized environment; or

- An equivalent combination of education, training and experience.

- Excellent supervisory skills to manage teams in a complex unionized environment.

- Strong project management and delivery skills with ability to work with tight schedules.

- Proven commitment to providing and maintaining the highest level of customer service.

- Effective oral and written communication skills to a wide and varying size of audience, including documentation and public facing communication channels.

- Proven analytical and problem-solving skills.

- Strong organizational skills and ability to meet changing priorities and multi-task while meeting strict deadlines.

- Must be a team player and work well with cross-departmental teams.

Qualification Specifics:

- Extensive direct experience in overseeing the design, development, and implementation of quality assurance standards for software testing.

- Extensive direct experience as a lead tester for major application integration and/or major application product release.

- Strong knowledge of system testing best practices and methodologies.

- Extensive experience developing QA solutions for core enterprise software applications, such as WordPress, SharePoint, and enterprise ERP systems.

- Direct hands-on experience with ad hoc query programs, automated testing tools, and reporting software.

- Proven data analysis, data verification, and problem-solving abilities.

- Experience with statistical reporting and analysis.

- Technical fluency in programming languages (Java, PHP, JavaScript, Grails, etc.), would be an asset.

- Good project coordination skills and/or substantial exposure to project-based work structures.

- Experience with Atlassian product suite (Jira, Bitbucket, Confluence) or similar workflow management systems.


- Strong attention to detail, ability to learn and adapt quickly and with ease.

- A team player who enjoys working with people.

- Well-organized with a methodical approach to work.

- Humbleness and a growth mindset necessary to foster a continuous improvement culture, including the ability to improve yourself.

- Good sense of humour and an ability to prevent absurdity from affecting a commitment to results.

- Energetic, motivated self-starter with the ability to learn quickly.

- Fierce desire to meet deadlines.

Additional Information


- Being a part of BC’s Top 100 Employers, and a member of the CCDI.

- A generous Total Compensation package which includes extended health and dental benefits and a superb pension plan.

- Eligibility for partial remote work upon Institute approval

- A 35 hour work week with 25 days of paid vacation prorated per year

- Access to Professional Development Funds and opportunities for career development.

- Increase your knowledge with Tuition waivers for BCIT courses.

- Enjoy discounted access to our fitness facilities (including classes like Yoga and Zumba).

- Additional Wellness and Employee Assistance programs.

Salary Range

Salary Range: $73,590 - $99,571

Additional Salary Information

Salary prorated based on percentage and term of appointment. Salary based on education, experience and placement criteria as outlined in the Collective Agreement.

Posting Category

Information Systems / Technology

School/Service Area

Information Technology Services

Campus Location

Burnaby campus

Bargaining Unit

BCIT Faculty and Staff Association (FSA)

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