(OQ606) | Commercial Business Manager

(OQ606) | Commercial Business Manager

17 Nov
Ford Motor

17 Nov

Ford Motor


Oakville, Ontario

Job Description & Qualifications


Ford was built on the belief that freedom of movement drives human progress. As we look to the future and the changing needs of society, we are committed to becoming the world’s most trusted mobility company – delivering smart vehicles for a smart world. Join our team as we create tomorrow! We believe in putting people first, working together, and facing challenges head-on.

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, products and services for every vocation, backed by technology and engineered to maximize uptime.

Ford Pro is a rapidly growing business within Ford Motor Company aiming to provide a true one-stop shop offering a full portfolio of vehicles (electrified and Internal combustion)


The Commercial Business Manager (CBM) is the primary interface between Ford Commercial Vehicle Centre (CVC) dealerships and Ford of Canada Headquarters, supporting CVC Program Goals and Business Objectives (Vehicle Sales and Parts & Service).


Fulfill all CVC program responsibilities and required communication with assigned dealers.

Work with CVC dealers to achieve vehicle sales & share objectives by vehicle line.

Work with CVC dealers and facing Ford personnel to implement “systems selling” with commercial customers to grow CV vehicle related products and services – Ford Telematics & Data Solutions, Ford Credit Products, Ford Accessories, Ford Parts & Maintenance Programs, etc.

Provide dealer regular updates on key information and breaking news.

Utilize key market share and competitive data to inform dealers and develop robust sales plans

Work with CVC dealers to efficiently utilize CVC benefits

Identify market opportunities to add new/additional dealers to the CVC network.

Provide consultation on Medium Truck products and assist in allocation and wholesale process to encourage dealer emphasis in that segment.

Monitor and reinforce performance and execution of CVC uptime initiatives for commercial customers with Service Managers and Parts Managers including the following:

Mobile Service & Extended Service Hours

Medium Duty Service Capability, National Fleet Parts & Pricing Program

Support local pool companies (Mobility, Parcel Delivery, Personal Use, etc) to promote Ford products.

Develop, maintain, and foster relationships between pool companies and CVC dealers.

Monitor dealer inventory and aging to prevent excessive days in stock.

Conduct Advance Product Meetings, Dealer Training Sessions, and Grass Roots events to train/inform dealer personnel and effectively launch new CV products & services.

Partner with facing Ford Credit BDM for joint contacts and dealer/account support.

Communicate with Regional Sales Office personnel on a regular basis and attend Regional Staff Meetings to keep Regional personnel informed on CV sales/share and relevant CVC dealer related items.



University Degree Note: Successful candidates will be required to provide proof of degree completion for the highest level of education attained. If the degree was obtained from a school outside of Canada, an Education Credential Assessment report showing Canadian equivalency is also required.

Driver’s License

Must be able to travel within the assigned territory


Automotive Commercial Experience 5+ years of experience

Heavy/Medium Truck Experience

Field sales/service/marketing experience strongly desired

Strong Sales & Fixed Operations Experience, Knowledge and understanding of dealership operations

Proven track record of taking ownership and driving results

Demonstrated knowledge of commercial-based product an asset

Ability to build relationships

Strong business acumen

Strong communication skills, both verbal and written

Bilingualism (French/English) an asset

Must be able to travel within assigned territory

Strong organization and attention to detail are critical elements of the role

Ability to build strong relationships, influence others to embrace initiatives and inspire action

We thank all applicants for their interest, but only those selected for an interview will be contacted.

Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and / or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.

Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit applications.

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