(K-790) | IT Inside Sales Representative

(K-790) | IT Inside Sales Representative

08 Oct
|
Jump! Recruteurs
|
Montréal

08 Oct

Jump! Recruteurs

Montréal

Our client is one of Canada’s largest providers of IT services and systems integration. As a member of the team, you will work in an environment of innovative solutions and dedicated employees focused on development and growth opportunities.



Responsibilities:



- Operate as an inside sales representative providing ongoing support and administrative assistance to the company’s sales representative and customers

- Direct contact with the customer and ensure they have a high level of confidence in our ability to meet their requirements and expectations

- When required, face-to-face/video conference interaction with customers

- Provide quotes to customers in a timely and efficient manner



- Verify the accuracy of purchase orders against the quote and/or standards before sending them to the Inside Sales Support

- Provide technical assistance to customers

- Ensure orders are shipped on time and manage undelivered orders

- Liaise with administrative, technical and operational departments to provide expedited order flow and successful resolution of customer requests

- Resolve all related issues using tenacity, perseverance and a high level of tact

- Manage product evaluations (demos)

- Successfully promote and advocate for the company as a full-service enterprise IT systems integrator

- Maintain and develop a high level of knowledge of new technologies, product and solution offerings

- Prepare for product transition and deployment for assigned accounts



Location:

Quebec City or Montreal



Qualifications:



- You must be an energetic, professional, dedicated and positive individual who feels empowered to take ownership of customers and take all necessary steps to resolve account issues

- Experience in the computer industry and strong technical product knowledge is an asset

- A philosophy that the customer experience is first and foremost meaningful and an ability to solve customer needs creatively and effectively is key to the success of this role

- Previous experience in communications, development, maintenance and servicing of large accounts is an asset

- Knowledge of marketing procedures, IT product technology (hardware, software and networks) and sales cycles

- Attention to detail and excellent communication skills

- Experience working for a value-added reseller or experience with a distributor would be beneficial

- Post secondary education or 2+ years of work experience

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/20832023/k-790-inside-sales-representative-montreal/?utm_source=html

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