Senior UX Researcher - S-942

Senior UX Researcher - S-942

25 Sep

25 Sep



TWG, a Deloitte business is looking for a Senior UX Researcher! Come join our fast-growing team and work with a wide range of industries and products. TWG joined Deloitte Digital in 2021, giving us the opportunity to share our expertise in digital technology and transformation and amplify the impact we can make together for our people, our clients, and our community.

What will your typical day look like?

In this role you will:

- Work in partnership with other members on the project to research end-to-end design solution

- Apply established human-centered research practices and techniques to choose the right methods depending on the problem at hand

- Effectively communicate your research findings to stakeholders with thoughtfulness and confidence 

- Lead workshops that enable your teams and stakeholders to build clarity and alignment, which includes design culture of critiques, testing, research and education 

- Continue to grow your skills and experience as a UX Researcher

- Blend research rigor and pragmatism with sound UX strategy

About the team

Our design vision is to grow our team and help represent the value of design, with an emphasis on UX research and customer delight. Our Team mission is to be thought leaders within the design community, who design meaningful and delightful solutions and bring a human-centered approach to our craft.  

We're searching for a teammate with a proven passion for UX research. You’ll collaborate with product managers, engineers and your design teammates to create effective experiences for our clients and their users. We are currently looking for a Sr. UX Researcher to join our growing team. Help us deliver high-quality products across a variety of client projects and industries, that ultimately provides measurable value to our clients and their customers. 

We’re looking for an individual who is passionate about end-to-end, human-centered UX Research with a focus on designing creative, delightful experiences. Strong observational and analytical skills, foundational, generative and evaluative user research methods, and collaborative, cross-functional thinking are all central to this role. 

Join our growing Experience Design Team and help shape the future of our experience design practice!

Enough about us, let’s talk about you

The skills we're looking for are:

- 3+ years of professional experience conducting user research - both qualitative and quantitative - with a focus on more strategic research 

- An understanding of research methods strengths and weaknesses, and experience planning and conducting mid-to-large scale research projects across various product phases 

- Superior communication skills and storytelling ability. You can properly contextualize research insights and articulate your thoughts clearly 

- Demonstrable experience producing findings that have changed the mindsets of product teams and the direction of product roadmaps. Curious, optimistic and resourceful mindset 

Why TWG, a Deloitte Business? 

We believe that in order to impact the organizations and communities that we serve, we need to champion an inclusive and equitable culture. We listen, learn, and act on behalf of our team to ensure that everyone has a chance to bring their ideas and contributions to our work, programs, and events. Having a diverse work environment where everyone can be their authentic self is at the heart of TWG.

Partnering with Deloitte give us access to endless opportunities at every turn, and a culture built to support and develop our people to be the very best they can be, Deloitte is The One Firm for you to learn, grow, create, connect, and lead. We do this by making three commitments to you: 

- You will lead at every level: We grow the world’s best leaders so you can achieve the impact you seek, faster.

- You can work your way: We give you the means to be flexible in how you need and want to work, and we have innovative spaces, arrangements and the mindset to help you be wildly successful.

- You will feel included and inspired: We create a deep sense of belonging where you can bring your whole self to work.

The next step is yours

Sound like The One Firm. For You?

At Deloitte we are all about doing business inclusively - that starts with having diverse colleagues of all abilities! Deloitte encourages applications from all qualified candidates that represents the full diversity of communities across Canada. This includes candidates from Indigenous communities in support of living our values and our commitments to our Reconciliation Action Plan. We encourage you to connect with us at [email protected] if you require an accommodation in the recruitment process, or need this job posting in an alternative format. We’d love to hear from you!

By applying to this job you will be assessed against the Deloitte Global Talent Standards. We’ve designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.

Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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