IT Infrastructure Services 4 D-499

IT Infrastructure Services 4 D-499

09 Sep
Alberta Health Services

09 Sep

Alberta Health Services


Your Opportunity:

AHS is one of Alberta's Top Employers for the fourth year in a row, confirming that we are an exceptional workplace in the province. We are currently seeking a responsible individual for a vital IT position as our Senior Storage Administrator who is passionate about ensuring safety of data storage and who contributes daily to our teams at AHS. Our data storage environment consists primarily of Dell/EMC and NetApp products that are utilized across the province. You’ll be overseeing four main facilities and a few smaller frames for eight hospital data centers where network latency is an issue. AHS has approximately 24 PB of storage on VMAX and PowerMax which host all of our critical environments.

Isilon is used for archives, and NetApp is used to run CIFSs and NFS to over 110,000 users. CommVault, or disk-based snapshots combined with site-to-site replication, are primarily used for data protection. This is a dynamic environment with thousands of health care business units that request services from the storage team on a regular basis. This position requires excellent people skills as you will be dealing with clients and other teams. It also requires senior technical skills as well as project management skills. The Senior Storage Administrator delivers essential services to AHS employees with respect to data storage, Storage Area Network (SAN) services, and data protection. Other responsibilities include gathering initial requirements for new or changing environments, design, documentation, and implementation of final solution(s); storage strategy creation, engineering, capacity management, performance management, as well as strategies for continuous improvement; and financial budget planning and standards development. Additionally, you will be responsible for incident and problem management; mentoring team members; and long-term road map planning.


The Senior Storage Administrator represents the Storage Team, and ensures that IT projects align with storage standards, best practices, and the Team’s strategic direction. They lead continuous improvement projects within the department, from initiation through to completion. Additionally, they are responsible for managing the budget, for procurement, setting and meeting timelines, coordinating storage architecture, and the engineering and implementation of staff. They are able to work on a complex, massive scale for the current storage environment, and will ensure that the integrity of the environment is maintained as new technology solutions are implemented. The Senior Storage Administrator is involved in short and medium-term tactical and strategic technology recommendations to the IT Leadership Team. The successful individual needs an in-depth understanding of storage solutions for high availability technologies, disaster recovery solutions, and block-based NAS, SAN, and archive technologies. They are capable of hands-on administration for the implementation, troubleshooting, remediation, and day-to-day administrative work as it relates to a senior role, including supporting and mentoring junior staff. The successful applicant will also be responsible for the creation of operational run books, training plans, and demonstrate the skills required for day-to-day supervision and project management (e.g. storage frame migration project).

Classification: IT Infrastructure Services 4

Union: Exempt

Department: (CORP) IT Storage Management

Primary Location: CN Tower

Negotiable Location: Provincial

Employee Class: Regular Full Time

FTE: 1.00

Posting End Date: 29-SEP-2021

Date Available: 09-OCT-2021

Hours per Shift: 7.75

Length of Shift in weeks: 1

Shifts per cycle: 5

Shift Pattern: Days, On Call

Days Off: Saturday/Sunday

Minimum Salary: $34.52

Maximum Salary: $59.20

Vehicle Requirement: Not Applicable

Required Qualifications:

Bachelor’s degree, diploma or certification in IT, from a recognized institution, or equivalent. Minimum of eight years of storage administrative work-related experience in a large and complex IT environment. Proven experience in managing project teams, including demonstrated ability and comfort with decision-making, coaching and mentoring. Proven ability to foster relationships and partnerships with highly complex internal and external stakeholders. Experience in a health services or public sector environment, with an understanding of the alignment between business requirements and patient care services, as well as the impacts internally and externally. Ability to work with critical systems under tight timelines. Excellent analytical, problem solving, root cause analysis, and critical thinking. Excellent organizational and planning skills. Excellent people skills as negotiation and conflict resolution skills are necessary. Ability to anticipate internal and external business and stakeholder needs.

Additional Required Qualifications:

Strong knowledge of Storage and SAN architecture and design with the following technologies: EMC, VMAX, PowerMax, PowerStore, VNX, Unity, Recovery Point, VPLEX, SRDF/Metro, AppSync, and Isilon, NetApp, and various enterprise arrays including 7-Mode and Clustered Data ONTAP 8 and up. Experience with Enterprise Backup software (e.g. CommVault), Tape Libraries including HP and IBM, and Data Domain. Director-level Brocade switches. Three years of SAN, and design and operational experience with the above arrays, as well as in replication and data protection (snapshots, RAID, etc).

Preferred Qualifications:

Experience with reporting, monitoring, alerting and management tools for storage systems. Unix shell scripting. Proficient knowledge of NAS – CIFS and NFS (100,000 + users). Knowledge of various enterprise storage solutions, with the ability to align competitive features with business needs of AHS. ITIL foundation certification. Advanced skills in MS Office Suite, including MS Project and Visio.

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