(KT-103) | Part-Time Sales Associate

(KT-103) | Part-Time Sales Associate

09 Sep

09 Sep



Job Ad

To create the best possible Icebreaker in-store experience and sell to every customer and convert shoppers to buyers to achieve or exceed personal sales and other KPI targets and help the store achieve the store’s budgeted revenue and our customers connect with nature through Icebreaker merino and our expansive product assortment. This is done by following the Icebreaker Customer Experience model (Service Standards and RedSeed selling system) with every customer, always following our VM, Brand and Global Retail Operations Manual policies, procedures and standards and demonstrating the Icebreaker Brand Values – Authentic | Adventurous | Achiever | Passionate.

Sell to every customer and convert shoppers to buyers to achieve or exceed personal Net Sales and other KPI targets and help achieve the store’s budgeted revenue.

Deliver a premium customer service and brand experience and boost sales by following the Icebreaker Customer Experience model (Icebreaker Services Standards & RedSeed selling system) with every customer

Be a Brand Ambassador on the shop floor by meeting the expectations set out in the Personal Presentation Guidelines

Support the store leadership team to implement and maintain VM to agreed standards and pro-active in ensuring store presentation meets VM Guidelines

Complete assigned operational tasks to agreed standards and timeframes

Accurately process sales through the POS

Follow all Global Retail Operations policies, procedures and standards

Minimise loss by actively maintaining sales floor awareness while serving customers

Be available to support other team members when needed

Maintain a safe shopping and working environment for yourself and others


Minimum high school qualification

Diploma or degree preferred

Skills, knowledge & experience

Must have


Highly effective verbal communication skills

Fluency in English

Demonstrated ability to build and maintain effective working relationships and have effective conversations with others

Demonstrated ability to maintain reliable and consistent attendance and punctuality

Knowledge of customer service and selling principles and processes

Experience selling products

Fluency in a second language (eg. Mandarin, French)

Personal characteristics

Active and adventurous

A passionate high achiever – works hard and plays hard

A person who finds inspiration in conversations with all types of people and loves the idea of tapping into what makes them tick and helping them find what they are looking for

Curious, with a strong desire to continually learn and evolve a global outlook

A Brand Ambassador with personal style who is drawn in by our story and inspired by the authenticity and uniqueness of our brand

Authentic , honest and open and quick to bounce back from knock backs

A highly collaborative team player

The original job offer can be found in Kit Job:

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