LNH-12 | Performance Head Coach - Kanata Hazeldean Mall

LNH-12 | Performance Head Coach - Kanata Hazeldean Mall

09 Sep
GoodLife Fitness

09 Sep

GoodLife Fitness


Position Description


What is a Performance Head Coach?

The Performance Head Coach is responsible for providing exceptional service to all Performance Members and developing their Coaches while ensuring the success of Performance programming (Regymen, Ninjafit, PEAK and other Performance Programs).

Do you have what it takes?:

Ability to inspire, engage and energize our Coaches

Exemplary leadership, written and verbal communication skills

Excellent time management, planning and organizational skills

Knowledge of the Health and Fitness Industry

Proven leadership ability with a passion for helping others lead healthier lifestyles

Superior influencing and coaching skills

Superior analytical, evaluative, and problem-solving abilities

Ability to mentor, manage change and consistently act as a role model

Ability to establish and maintain professional working relationships with all levels of the organization

Member Focused

Proactive, flexible and adaptable

Energetic and personable with consistent Peak Attitude

Drive for results

Ability to fully understand and embrace company Culture

Ability to set and manage priorities judiciously; solid judgment and critical thinking skills

Previous small group or team training experience

Complete certifications within first three months

Ability to inspire, entertain and energize participants

Previous customer service experience

Experience working with sales goals

Must be committed to contributing to a culture that celebrates diversity, equity and inclusion and embraces social and environmental responsibility

What you will be doing:

Responsible for the hiring, training, performance and development of the Performance Coaches

Responsible for ensuring Performance Program success

Responsible for implementing and managing all administration, policies, procedures and systems as directed by the Vice President of Group Experience with reference to the Performance program. They will report directly to the General Manager

Input to a collaborative approach to planning and execution of Performance classes. This includes special events, releases, and member retention and attraction strategies

Implement all Performance directives as per the Vice President of Group Experience

Responsible for leading Performance Starter classes 2 - 4 per week

Consistently working to build and maintain Performance Member base, including walk arounds, Performance Trials, phone calls to existing Members, outreach to community events when required, booths, testimonials, etc.

Strong presence in the Club. Visible time at the Front Desk before Performance Classes and working to build great relationships and a strong Performance community

Promote Performance through Social Media accounts, Newsletters and Special Events, as directed by the Vice President of Group Experience

You will belong to a Performance Head Coach network, and on occasion will be asked to collaborate on programming development and education content

Handle Performance Member complaints and concerns

Meet with Sales Team to promote weekly special events that are happening

Participate in Sales Launch and Club Kickoff meetings as well as scheduled Divisional Manager/General Manager meetings when required

Plan and deliver training for Coaches for team practices and development as directed

What's in it for you:

Ongoing training and development to ensure a long and successful career path

FREE Fitness membership

Group health care plans

Fun and energetic atmosphere to come to every day!

Instead of sending the traditional cover letter, tell us about your coaching style, why people would want you as their leader and include your availability of days and times you can coach.

At GoodLife Fitness, we are committed to fostering an inclusive, accessible environment, where all employees and members feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve. We are committed to meeting the accessibility needs of persons with disabilities in a manner that respects their dignity and that is equitable. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

The original job offer can be found in Kit Job:

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