Requisition ID: 104974
Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.
At Tangerine, our purpose is to deliver best in class banking solutions to Canadians. We take a hands-on approach to challenges and always seek out opportunities to improve.
Building a career at Tangerine is more than just a job; we are committed to making a difference in the lives of Canadians.
Who said that you have to hide your personality to deliver business results? We certainly do not, and that is what has made Tangerine a success. Come be a part of our collaborative, energetic and passionate client-centric team and continue to drive Forward Banking solutions for all Canadians.
Contributes to the overall success of the Human Resources in Canada ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.
Is this role right for you?
Champions a customer focused culture to deepen Client relationships and leverage broader Bank
Foster strong relationships with managers in various departments in order to identify and address opportunities for our frontline employees
Supports managers, subject matter experts and departments with the planning and delivery of department specific learning activities
Liaison with corporate project leaders to ensure timely and consistent delivery of training material
Based on adult learning principles and best practice methodology, design, develop and deliver the curriculum, courses and offerings (online, social and in-class) that meet our business needs and making changes and enhancements as required based on customer feedback
Utilize various training methods including e-learning, webinars, self-paced, instructor-led, tutorial etc.
Facilitate and deliver key courses and programs
Develop, revise and maintain training manuals and materials
Partner with organizational leaders to recommend next steps for trainees: advancement, additional training opportunities, areas of concern, likelihood of success, etc.
Evaluate the effectiveness of training, track results and produce regular statistical reports and analysis
Models a coach-approach in interactions with managers and staff and promotes skill development in this area
Use and leverage NetDimensions (Learning Management System) to ensure accurate reporting of metrics and work with the team to analyze data on usage and impact of programs and initiatives through KPIs and LD metrics
Support the delivery of other HR programs and projects as required
Other duties as assigned
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk
Champions a high performance environment and contributes to an inclusive work environmen
Skills you need to succeed.
Post-Secondary Education in Human Resources or related field
Minimum 5 years of progressive experience in design and delivery of learning development programs
Adult Education/Training Certificate preferred
Solid knowledge of Adult Learning Principles
Experience with learning management systems (Net Dimensions preferred)
Strong computer skills in software including Microsoft Office suite, SharePoint, WebEx or equivalent, Snag It or equivalent
Knowledge of online learning tools, Captivate or Articulate, Photoshop, Adobe Suite and knowledge of basic HTML is preferred
Proactive, self-starter with the ability to work independently or in a close team environment
Effective project management, time management and organizational skills
Excellent written and verbal communication skills (i.e., consulting, presentation, facilitation)
Proficient interpersonal skills to develop and maintain effective relationships at all levels within the organization, specifically to work effectively with frontline employees
What’s in it for you.
You’ll be part of a diverse, collaborative, innovative, and high-performing team
We offer a competitive rewards package
Performance bonus, Share Ownership Program, and Pension Plan Matching
Health Benefits from day one!
Office perks: free healthy snacks (chocolate is healthy, right?) subsidized on-site cafeteria and parking
You will enjoy work life balance, team events, and opportunities to volunteer in the community.
Your career matters! You’ll get access to various training resources to enhance your skills and knowledge.
Location(s): Canada : New Brunswick : Moncton
At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.
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