Business Analyst - ERP Microsoft Dynamics AX - [N-298]

Business Analyst - ERP Microsoft Dynamics AX - [N-298]

01 Jul

01 Jul




Our client, an international tire and mechanical retailer, is looking for a Business Analyst who will be responsible for the success and delivery of various projects, such as the implementation of Microsoft Dynamics AX.


- Jointly develop with the team an ERP implementation/deployment strategy;

- Manage the day-to-day operational aspects and support requests;

- Assist in project management and support requests;

- Participate in regular project status and improvement meetings;

- Manage and coordinate all implementation issues and change requests, ensuring that all cases are tracked to completion;

- Recommend corrective actions when necessary;

- Establish and maintain a positive collaborative relationship with all stakeholders, ensuring that critical organizational issues are addressed;

- Participate in the drafting of procedures and documentation;

- Document the problem and opportunity for improvement;

- Identify potential solutions including ROI and make a recommendation;

- All other related tasks.


- University degree or other degree deemed equivalent;

- Experience in ERP implementation projects;

- Experience with Dynamics AX, an important asset;

- Good knowledge of the business processes of companies in sales, distribution, franchise management or services in general;

- Ability to manage conflict and tolerate ambiguity as part of a negotiation process;

- Excellent oral and written communication skills in French and English;

- Proven customer service skills;

- Willingness to travel to complete mandates (30%). 


- Flexible schedule;

- Telecommuting program;

- 37.5 hours/week schedule;  

- Physical activity reimbursement program; 

- Social club (several activities throughout the year);

- Competitive salary ; 

- Group insurance program covered at 50%;

- Employer-sponsored group RRSP;

- EQ Care'' telemedicine service;

- Summer schedule starting in June, the possibility of finishing at noon.


Antoine Bourseau

Talent Acquisition Consultant

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