Retail Operations Supervisor JJ936

Retail Operations Supervisor JJ936

24 May
Moe's Home Collection.

24 May

Moe's Home Collection.


POSITION: Retail Operations Supervisor



LOCATION: Vancouver – Head Office (Currently Remote Working)

DURATION & STATUS: Regular full-time



Design made simple for the modern home. Our passion lies in furniture and design and it is the fuel that drives our business. We started out as a family-run company and aim to maintain this as we continue to rapidly grow. We’re entrepreneurial, we challenge the status quo, aren’t afraid to try new ideas, and we leverage our agile structure to make smart decisions and find new opportunities.. We’re a people-first company and what we do wouldn’t be possible without our customers. For this reason,

we like to say that our collections are always customer-curated. Join our flexible work culture and team of creative and passionate individuals.


- Responsible for Moe’s Order Desk, assuring all customer orders are accurate and forwarded to appropriate vendors

- Communicates with staff regarding order and product ETA’s daily

- Ensures Open Order Report is up to date and works with sales associates to regularly track orders

- Store product orders – places and tracks all orders coming from non-Moe’s vendors

- Assists with training of new Sales Associates and sets up required vendor training

- Analyzes special order trends and communicates to management team

- Assists with improving operational systems, processes, and best practices for the sales floor

- Is the point of contact for all staff inquiries regarding POS, SharePoint, Magento and website

- Creates furniture tags for all incoming product and delegates tagging projects to staff when needed

- Assists Operations Manager with inventory and various reporting as required


- A passion for the Moe’s brand and values

- 1+ years of leadership experience

- 2+ years of experience in an operations environment or a combination of education and experience

- Intermediate to advanced knowledge of Microsoft Office programs and POS systems. Knowledge of SAP and Magento is a bonus.

- Proficiency in Excel

- Strong time management and organizational skills with high attention to detail

- Ability to analyze information and make decisions quickly


- Comprehensive benefits plan (health, dental, vision)

- Work-life balance – work Monday to Friday.

- Generous product discounts

- Professional Development Opportunities

- Free weekly classes at Ride Cycle Club

- Monthly lunches from Field & Social

- Kitchen stocked with coffee and tea

- Modern, open office with views of downtown Vancouver and mountains

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence. Therefore, we encourage people from all backgrounds to apply to our positions. Please let us know if you require accommodations during the interview process.

The original job offer can be found in Kit Job:

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