UG-931 | Cash Applications Administrator

UG-931 | Cash Applications Administrator

24 May

24 May




As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.


Reporting to the Supervisor, Cash Application, the Cash Application Administrator brings their strong experience in global cash applications to assist our AR function in ensuring we effectively deliver incoming and outgoing cash targets, while maintaining integrity and accuracy in financial transactions and reporting requirements. The candidate is a strong team player,

working with peers and other AR stakeholders to continuously support best-in-class cash application processes, including process automation and practices. Integration is a way of life for us so you will bring your best practice mindset to continuously strive for flawless execution on every integration.


Designated point person and accountable for applying the payments to the customer accounts, accurately and timely

Identify and resolve exception transactions and prepare or assist in corrections to resolve all errors and exceptions

Resolve internal and external customer account inquiries regarding cash applications through prompt analysis and resolution

Distribute unapplied cash documentation/items to collectors

Research historical cash application activity when needed

Ensure payment application accuracy and timeliness per SLA and cash application metrics, including month-end, quarter-end and year-end close activities

Partner with Banking and Inter-Company teams to ensure all non-AR cash payments are applied appropriately, including completing inter-company cash clearing account reconciliations

Act as an SME and provide support to junior Cash Application Administrators to effectively learn all cash management activities

Responsible to ensure queue of customer account payment discrepancies are resolved effectively

Assist leader and AR peers in maintaining and improving processes and practices for cash management activities, including process automation goals

Cover supervisor duties as required relating to daily cash management activities

Assist on audit requirements and compliance to SOX controls

Assist your leader in other project/initiatives as assigned to deliver on best in class processes and practices for the cash application mandate


4+ years demonstrated success working in a commercial cash application function

Experience in B2B is preferred

Strong customer service mindset

Excellent written and verbal communication at all levels in the organization to resolve customer issues

Strong organization and time management skills, with demonstrated success managing multiple priorities

Strong analytical and problem-solving skills

Strong working knowledge of SAP, Oracle, NetSuite and Microsoft Office products

Self- starter with a continuous improvement mindset

Good team player, understanding that you deliver as a team and it is always best when you collaborate to find solutions to problems

Demonstrated ability to drive a culture of learning with your peers and help them to be resilient in a continuously changing environment

College/University BA, Accounting or Finance an asset

Working towards the CCP designation (Credit Institute of Canada) definitely an asset

cash applications clerk


At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of race, creed, color, national origin, ancestry, disability, marital status, sex, age, veteran status or sexual orientation. If you require accommodation at any time during the recruitment process please email [email protected] Applicants have rights under Federal Employment Laws including but not limited to: Family and Medical Leave Act (FLMA) , Equal Employment Opportunity and Employee Polygraph Protection Act

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