Student Employment Administrator NW-40

Student Employment Administrator NW-40

20 May
University of Guelph

20 May

University of Guelph


Forbes includes U of G Among Canada’s Best Employers

Office, Clerical and Technical

Position covered by the Collective Agreement with USW Local 4120

Student Employment Administrator Experiential Learning Hub

Temporary full-time from May 31, 2021 to May 30, 2023

Temporary absence of the regular incumbent

Hiring #: 2021-0228

Please read the Application Instructions before applying

The Experiential Learning Hub is a critical department in the Division of Student Affairs and provides services to all students throughout their undergraduate and graduate career as well as alumni. The EL Hub represents the University’s primary support services for students and alumni regarding academic,

career and vocational direction and employment. The EL Hub staff persons provide career development, student employment and co-operative education programs and services and facilitate experiential learning opportunities to foster the career achievements of University of Guelph students and alumni. These services include the main functional areas of career planning, further education planning, job search planning, on-line career development programs, employer experience, employment events, on-campus recruiting, job posting services and experiential learning (including co-op) program services.

The Student Employment Administrator is part of the Employment Services & Systems (ES&S;) unit, which is responsible for all employment services for students and alumni, as well as the maintenance and use of the Experience Guelph system, an experiential learning management platform. The ES&S; team works with thousands of employers who post and hire U of G students annually for over 4,000 co-op students from 50 co-op programs, as well as all regular U of G students, new graduates, and alumni.

This position is one of two positions that co-ordinate the employment portion of the recruitment process for all Co-op positions, including day-of interview support, follow-ups, offer submittal, and processing of job confirmations and re-appointments. In peak periods, this position could be responsible for overseeing over 100 interviews in a single week.

The Student Employment Administrator:

- Oversees an average of 25-30 interviews (involving 175-210 co-op students) daily during peak periods, which could be in-person, via video conferencing or by telephone;

- Acts as the main contact for employers during their time on campus interviewing, providing access to services, providing an overview of the interview and offer process and resolving any technical issues;

- Troubleshoots day-of interview conflicts, such as students failing to arrive for their interview, by using all means possible to connect with the student and provide options to arrange a new interview time, if desired by the employer;

- Proctors pre-interview assignments or tests that are required before an interview is granted;

- Administers the booking of multiple interview rooms in the EL Hub, ensuring employers have an appropriate space to conduct interviews (i.e. two interviewers with 12 candidates vs. one interviewer with 5 candidates, etc.) and arranges technology for video interviews;

- Engages with each employer to determine their hiring needs following interviews by conducting follow-ups, which could include conversations regarding compensation options, gathering and communicating sensitive information to/from students and employers, etc.;

- Is responsible for the co-op offers operation, which processes thousands of offers annually, including providing guidance to employers on the use of Experience Guelph Rank & Offer module, documenting communication with employers, etc.;

- Reviews every co-op work record (2000+ annually) for completion and updates based on pre-determined data integrity rules and regulations;

- Processes over 750 re-appointments and enters over 400 job confirmations annually, ensuring all information is accounted for and assigns proper coding or tagging to each record; and

- Is a key contributor to data integrity standards; creates and edits content and contacts in the Experience Guelph platform.

Requirements of the position include:

- One (1) year community college diploma in Human Resources, Business Administration or a related field along with at least one (1) year of related administrative experience, preferably in roles focusing on Human Resources or post-secondary education. A relevant combination of education and experience may be considered.

- Experience working with systems and databases; previous use of an Orbis-based software is considered an asset

- Advanced knowledge of Microsoft Office programs (Word, Excel, Office 365) and web conferencing tools (MS Teams, Skype, WebEX, etc.)

- A high degree of accuracy and attention to detail, along with outstanding written and oral communication skills is required

- Ability to work with a variety of stakeholders (employers, students, faculty/staff, and alumni) using tact and diplomacy during interactions

- Capable of working both independently and collaboratively in an extremely high-paced and often stressful environment with the ability to maintain efficiency while multi-tasking competing demands.

This appointment is regularly performed on- campus but will be initially fulfilled remotely (off-campus) until the University resumes its regular operations.

Covering Position Number 114-019

Classification USW, Local 4120 Salary Band 4

Normal Hiring Range $23.59 - $26.37 per hour

At the University of Guelph, fostering a culture of inclusion is an institutional imperative. The University invites and encourages applications from all qualified individuals, including from groups that are traditionally underrepresented in employment, who may contribute to further diversification of our Institution.

Posting Date: 2021 05 19

Closing Date: 2021 05 26

The original job offer can be found in Kit Job:

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