What you will do
The Security System Service Technician will be responsible to ensure that Johnson Controls Integrated Fire and Security's customers' security systems are operating correctly. The Technician provides on-site service at customer
How you will do it
Perform service & inspection activities on CCTV, access control and security systems.
Manage service issues on-site to ensure fiscal requirements are met.
Take part in 24hr on-call service rotation.
Identify and sell basic product enhancements to customers.
Troubleshoot systems and perform necessary repairs.
Effectively service panels all makes and models.
Lead scheduled work and direct technician of a lower grade as needed.
Read and interpret blueprints, diagrams, submittals, specifications, software/systems, programs, schematics and operational/product manuals.
Evaluate and diagnose equipment that requires servicing as well as troubleshoot problems.
Provide specific solutions and recommendations to customers on the most efficient and cost effective methods to return equipment to working order.
What we look for
Knowledgeable of provincial building & fire codes for inspection proposes.
Demonstrated ability to train less knowledgeable technicians or customers.
Demonstrated high level of customer service.
Ability to follow detailed procedures and ensure accuracy in documentation and routine details.
Ability to present information through the spoken or written word, read and read and interprets complex information.
Ability to lift equipment and tools up to 40lbs and climb ladders and scaffolding
Possess a valid motor vehicle license.
***This is a bargaining unit position*******
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