XL880 - Senior System Engineer

XL880 - Senior System Engineer

01 May
Rogers Communications

01 May

Rogers Communications


At Rogers, we connect Canadians to a world of possibilities and the memorable moments that matter most in their lives. Every day we wake up with one purpose in mind. To bring loved ones together from across the globe. To connect people to each other and the world around them. To help an entrepreneur realize their dream. A sports fan celebrate a special moment.

Because we believe connections unite us, possibilities fuel us, and moments define us.

As we grow our team, the well-being of our team members remains our top priority. To ensure the health and safety of our team members, including those in the recruitment process, our team members are temporarily working from home.

We are looking for a Senior System Engineer who specializes in Windows and Virtualization to join our Delivery Infrastructure group. This full time permanent position will provide direct governance of our steady state support provider. This includes day-to-day oversight, and development of ongoing operational support, maintenance planning, and defining environment best practices.  The role will also provide L3 technical guidance during incidents affecting critical / vital systems, and where L1 and L2 require additional support. In addition to governance, The Senior System Engineer - Vmware is also responsible for effective development, provisioning, and installation/configuration build activity. Build activity will encompass project delivered, and uplift related for currency related activity.

Essential Functions:

- Excellent knowledge and hands-on experience in managing, administering, troubleshooting and maintenance of VMware vSphere 6.5+ systems with expertise in ESXi, NSX, and VROps.

- Provide technical support in planning and build within the areas of Wintel server administration; including VMWare, Host and Standalone hardware

- To deploy new systems and document the implementation thereof through a build book and design artifacts

- Lead the creation of functional and technical specifications documentation for the projects.

- Assist with ensuring operational readiness for project completion and handoff

- Create custom PowerShell scripts and test procedures to automate procedures and ensure operational resiliency

- Project Participation and guidance within there area of expertise ensuring best practices and policies are followed

- Keep up to date with the best practices in his/her area of expertise and recommend new solutions or process improvement opportunities.

- Provide L3 technical support for VMWare and OS administration

- Act as technical lead during incident management by setting priorities and resolving technical issues

- Provide and lead technical support issues and projects via cross training and knowledge transfer to colleagues

- Act as SME in your area, and to be a mentor for L1/L2 resources.

- Lead/Participate in presentations to recommend and explain the full solution to management.

- Work with technical team members to configure the hardware and software components of a solution.


- Post-Secondary degree or diploma, with a technical major, such as Engineering or Computer Science

- Installation of ESX Servers, vSphere Client and vCenter Server

- Experience in IT infrastructure management in Telecommunications Domain

- Provide L3 and L4 Support

- Software upgrade and maintenance - VMware (ESXi, vCenter, vSAN, Log Insight, vROPS)

- Hardware upgrade and maintenance - Ericsson, HPE and Cisco (firmware upgrade)

- Extensive experience in the area of Virtualization with VMware vSphere, ESXi, vCenter server and vConverter, vmware Orchastrator vCO , vCenter Operations Manager vCOps , vSphere Replicator, VMWare NSX

- Experience in deploying Virtual Machines VM's through Templates, Converting Physical to Virtual P2V and Virtual to Virtual V2V Machines using Platespin , Double take and Vmware convertor

- Extensive experience with the Active Directory tools

- Experience in Writing/ Maintaining troubleshooting scripts using ansible or blade logic for build operations environment to develop/test/implement automation tools.

- Implemented VDI Virtual desktop infrastructure technology

- Experience with VMware vCloud suite 5.1 involving vCD, vShield, vChargeback, vCAC, vCenter Operation Manager             

- Experience in updating/upgrading ESX/ESXi servers, Virtual Center servers and windows virtual machines using VMware Update manager and manual upgrades

- 10+ years of system administration experience with Windows Server 2008, 2012, 2016 and 2019 operating systems

- 8 to 10 years of VMWare administration experience with VMWare ESXi 5.1 and above

- 8 to 10 years experience in an infrastructure environment based on Intel servers, HP Hardware, IBM/Cisco hardware

- Hands on experience preferred with HP Blades (c7000/virtual connects) and DL product line along with IBM BladeCenter T and X series

- Hands on/working experience with installing, configuring, troubleshooting, performance tuning and capacity planning a Wintel/VMWare environment

- Hands on/working experience with VMWare SRM

- Specialist in Microsoft Active Directory, Group Policy Objects, LDAP, ACL and NTFS in medium to large-scale environments

- Expert in maintaining server environments including security patches, hot fixes, service packs, intermediate versions / full version upgrades

- Strong scripting experience with Powershell is preferred

- Good knowledge of network technologies including Cisco firewalls, routers, switches and security procedures (TCP / IP, DHCP, DNS, VPN, MPLS, WAN and LAN)

- Familiarity with FibreChannel based SAN, iSCSI, and NAS Storage technologies

- Good knowledge of systems security requirements and implement best practices.

- Excellent written and verbal communication skills

- Proven analytical and problem-solving skills with the ability to recommend right sized technical solutions

- Demonstrated ability to make well-informed strategic decisions under pressure

- Highly motivated self-starter who takes initiative with minimal supervision along with the ability to effectively work in a collaborative team environment

- Strong ability to prioritize and handle multiple tasks while meeting tight deadlines, goals and targets in a fast-paced work environment

- Methodologies and best practices such as ITIL, incident, problem and change management, systems development lifecycle

- Microsoft and VMWare Certifications considered

- Ability to work after-hours and travel as required

Schedule: Full time

Shift: Day

Length of Contract: Not Applicable (Regular Position)

Work Location: 8200 Dixie Road (101), Brampton, ON 

Travel Requirements: Up to 10%

Posting Category/Function: Technology & Information Technology

Requisition ID: 202965

Together, we'll make more possible, and these six shared values guide and define our work:

1. Our people are at the heart of our success

2. Our customers come first. They inspire everything we do

3. We do what’s right, each and every day

4. We believe in the power of new ideas

5. We work as one team, with one vision

6. We give back to our communities and protect our environment

What makes us different makes us stronger. Rogers has a strong commitment to diversity and inclusion. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential. At Rogers, we value the insights and innovation that diverse teams bring to work. We work with our candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Rogers FAQ.

Posting Notes:  Information Technology & Engineering

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