X08 - Security Operations Analyst

X08 - Security Operations Analyst

16 Apr

16 Apr



Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

We are looking for a Security Operations Analyst to join our growing team here in beautiful Toronto!

About the role

- As part of a global team you’ll be helping keep Xero’s product and customers safe. You will play a key role in the detection of cyber threats, leveraging your experience and knowledge to mitigate attacks and keep Xero safe.

- You’ll work closely with Security Operations Engineers to continuously refine and improve the tools and alerts, striving for excellence to protect Xero.

- You’ll use your stakeholder management skills to ensure that key people are kept informed while coordinating and assisting with remediation activities.

- You’ll assist with Xero’s security incident response process, sometimes leading it.

What you'll do

- Monitor, investigate and respond to alerts relating to suspected cyber security incidents.

- Assist in incident response processes to contain, eradicate and recover from security incidents

- Investigate internal security incidents (actual or suspected), to contain and understand the extent of any impact.

- Analyze phishing campaigns and websites impersonating Xero and work with 3rd party providers to remove fraudulent content.

- Continuously improve the efficiency of threat detection, alerting and response through tuning and automation

- Maximize security tools to continuously improve the detection, prevention and analysis of security incidents.

- Maintain and improve processes and procedures.

What you’ll bring with you

- 2+ years of experience in a Security Operation Centre role.

- Experience using Security Incident and Event Management (SIEM) and Endpoint Detection and Response tools.

- Experience in coordinating/leading incident response activities.

- Knowledge of security trends including attack and defence techniques

- Understanding of the MITRE ATTACK Framework

- Experience writing and fine tuning alerts

- Willingness to participate in an on call roster

- Previous experience with AWS would be advantageous, but not essential

- Experience working apart for the rest of the team (the team is spread across New Zealand, Australia and Canada).

- Self motivator. This role is the first of its kind for Xero in Canada but is supported by a global team. You are someone who is able to prioritize and take initiative without a physical team presence.

- Inquisitive. You are someone that likes getting to the bottom of things and leaves no stone unturned.

- Collaborative. You are able to communicate clearly and work with a variety of people across the business.

- Passionate. You seek out opportunities to improve processes and maximize detection capabilities.

Why Xero?

At Xero, we are empowered to bring our ‘whole self’ to work. Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate. We care about learning together and celebrate our teams’ continuous improvement and career development.

We offer a great remuneration package, including compelling benefits and perks, like Xero shares. We also support flexible working arrangements that allow you to balance your work, your life and your passions. Our Canadian Xero family includes Hubdoc, an automated data capture platform and we have offices in Toronto, Calgary, and Vancouver. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

The original job offer can be found in Kit Job:

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