customer service assistant - (STJ-212)

customer service assistant - (STJ-212)

Work Setting



- Retail/wholesale establishment/distribution centre



Specific Skills



- Address customers' complaints or concerns

- Access and process information

- Sell merchandise

- Receive payments

- Maintain records and statistics

- Issue receipts and other forms

- Explain the type and cost of services offered

- Arrange for billing for services

- Arrange for refunds and credits

- Answer inquiries and provide information to customers

- Perform general office duties

- Receive and log complaints

- Order office supplies and maintain inventory



Security and Safety



- Driving record check (abstract)



Transportation/Travel Information



- Valid driver's licence





Work Conditions and Physical Capabilities



- Fast-paced environment

- Work under pressure

- Attention to detail



Personal Suitability



- Effective interpersonal skills

- Flexibility

- Team player

- Excellent oral communication

- Excellent written communication

- Client focus

- Reliability

- Organized

- Punctuality

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/18876946/customer-service-assistant-stj-212-wallaceburg/?utm_source=html