Clinical Assistant (Medical Office Assistant) | (YW054)

Clinical Assistant (Medical Office Assistant) | (YW054)

19 Mar
Vancouver Coastal Health

19 Mar

Vancouver Coastal Health


Job Description

Job Title: Clinical AssistantWork Site:

Stepping Stones Concurrent Disorders Services - 250-145 West 17th Street, North Vancouver, BC

Older Adult Mental Health Team - North Vancouver, BC

Status: Temporary Full TimeStart Date:

As soon as possible until approximately April 2022

Salary: $20.56 - $22.55 per hourHours:


Days off: Saturday, Sunday, and statutory holidays

Reference#: 141796-rro

Come work as a Clinical Assistant with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Certified Medical Office Assistant to provide support to multiple sites on the North Shore.

Apply today to join our team! This position will work out of Stepping Stones Concurrent Disorders Services, and the Older Adult Mental Health Team in North Vancouver, BC.

As a Clinical Assistant you will work closely with the Manager of each department and perform extensive clinical and clerical medical office duties to support the smooth function of the Primary Health Care Clinic/Program.


Education & Experience

- Grade 12.

- Medical Office Assistant (MOA) certificate.

- Three (3) years recent clinical medical office support experience or an equivalent combination of education, training and experience.

- The ability to speak a second language would be considered an asset.

Knowledge & Abilities

- Working knowledge of clinical policies, procedures and objectives.

- Working knowledge of community resources and agencies.

- Working knowledge of office procedures.

- Business writing skills.

- Knowledge of medical terminology.

- Ability to perform basic medical tests and accurately assess and record results in medical files.

- Ability to respond independently and effectively to emergent situation and effectively present health information to individuals.

- Ability to keyboard 5,000 keystrokes per hour.

- Exceptional customer service and communication skills.

- Physical ability to perform the duties of the position.

- Demonstrated ability to work independently and within a team.

- Ability to prioritize and organize workload and meet deadlines.

- Demonstrated ability to establish and maintain satisfactory work relationships with clients and staff.

- Ability to deal tactfully and effectively with coworkers, clients and staff from other agencies.

- Demonstrated skill in using a variety of office equipment and computer software programs.

The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.


VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and ''going first'' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.

- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan

- Grow your career with employer-paid training and leadership development opportunities

- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families

- Award-winning recognition programs to honour staff, medical staff and volunteers

- Access to exclusive discount offers and deals for VCH staff

Diversity, equity and inclusion are essential to delivering exceptional care and building a great place to work. At VCH, we value and accommodate unique differences to ensure that our staff and medical staff (both current and prospective) have the opportunity and are supported to thrive.

To build a strong and representative workforce, we are seeking candidates who will contribute to a caring and inclusive culture. We encourage applications from members of communities that are disadvantaged on any grounds under the B.C. Human Rights Code, including Indigenous Peoples, people of colour, people of all genders and sexualities and people with disabilities.

VCH is proud to be recognized as a Best Place to Work in Canada in 2021 by Glassdoor and Forbes.

Only short-listed applicants will be contacted for this posting.

***Employees of VCH must apply via the Internal Application Process. Refer to the site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***

Thank you for your interest in Vancouver Coastal Health.

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