[YEO38] | Nurse 2 - Health Links

[YEO38] | Nurse 2 - Health Links

19 Mar
Winnipeg Regional Health Authority

19 Mar

Winnipeg Regional Health Authority


Requisition ID: 223608 

Position Number: 20042069

Posting End Date: March 25, 2021

City: Winnipeg

Site: Misericordia Health Centre

Work Location: Misericordia Health Centre

Department / Unit: Health Links 

Job Stream: Clinical 

Union: MNU-002

Anticipated Start Date - End Date: 03/26/2021 - 03/05/2021

Reason for Term: Maternity Leave

FTE: 0.30 

Anticipated Shift: Evenings;Weekends 

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $35.669, $36.914, $38.163, $39.464, $40.736, $42.056

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations.

We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Answers calls for a 24 hour/day, 7 day/week telephone health information and referral assistance service. Provides professional assessment of caller's need(s), basic health related information, assistance with decision making related to need for professional health care, including appropriate care level and urgency, assistance with resource identification / referral and follow-up. Uses education, experience, approved written protocols / criteria and the nursing process to provide service. Documents demographic data and caller encounter on the electronic health record. Understands and practices principles of client empowerment and health promotion.


- A minimum of three (3) to five (5) years in an Emergency Department or Community Health required.

- A combination of areas including Medical/Surgical, Mental Health and Maternal/Child Health considered.

- Experience with phone line, crisis intervention and Windows or Outlook preferred.

Education (Degree/Diploma/Certificate)

- Graduate of an approved  Registered Nursing educational program.

- It is recommended that, at minimum, staff possess the Family & Friends category of BLS training.


- Responsible for maintaining and providing proof of registration with the College of Registered Nurses of Manitoba (CRNM).

- Active participation in professional associations e.g. Association of Registered Nurses of Manitoba (ARNM) preferred.

Qualifications and Skills

- Fluency in English required, in French desired and other languages an asset.

- Scope of practice as documented in the Regulated Health Professions Act (RHPA).

- Demonstrated advanced triage or assessment skills.

- Demonstrated basic keyboard skills required.

- Excellent communication and advanced triage or assessment skills required.

- Ability to quickly establish good rapport with callers, while accepting limitations, setting and maintaining boundaries needed.

- Must display a non-judgmental, caring and supportive attitude and understand the reality of being an ambassador for the WRHA, Misericordia Health Centre, Health Links-Info Sante' and the nursing profession.

- Assumes responsibility for professional growth and development. Receives on the job orientation.

- Has a strong desire to learn and try new things.

Physical Requirements

- Physical health to meet the requirements of the position.

This term position may end earlier as outlined in your collective agreement.

The Collective Agreement this position is covered under, is identified by the Union noted above.  As a result of The Health Sector Bargaining Unit Review Act, the bargaining agent for this position may differ from the Union identified.  In the event you have any questions, please contact your site Human Resources Department.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition

We welcome applications from people with disabilities. Accomodations are available upon request during the assessment and selection process.

The original job offer can be found in Kit Job:

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