18 Mar
City of Toronto.

18 Mar

City of Toronto.


Job Category: Human Resources

Division & Section: People & Equity, Equity, Diversity & Human Rights

Work Location: CITY HALL, 100 Queen St W

Job Type & Duration: Full-time, Temporary Vacancy, 12 months

Shift Information: Monday to Friday, 35 hours per week

Affiliation: Non-Union

Qualified List will be established to fill temporary positions.

Number of Positions Open: 1

Posting Period: 18-MAR-2021 to 01-APR-2021

Job Description

Toronto is one of the most diverse cities in the world, reflected in the City's motto “Diversity,

Our Strength.” Identifying and removing barriers to full participation of the diverse communities in the life of the City is key to creating equitable access to opportunities and benefits to service recipients, whether they be residents, visitors or employees.

The Accessibility Unit within the People, Equity and Human Rights Division provides advisory services to ensure the City meets its commitments and strategic goals related to equity, diversity and inclusion. Accessibility Consultants provide expert advice and guidance on equity approaches to achieve service excellence and ensure employees have the capabilities needed to provide inclusive and accessible services to service recipients, visitors and the public.

Reporting to the Manager – Accessibility Unit, the incumbent will provide strategic advice and expertise on the City of Toronto's compliance obligations under the Accessibility for Ontarians with Disabilities Act (AODA), implement the City's Statement of Commitment to Creating an Accessible City, Corporate Accessibility Policy and Multi-year Accessibility Plan and facilitate the development of policies and practices that promote equity for people of all abilities within the City.

Major Responsibilities:

- Implement a corporate monitoring plan for compliance with AODA and accessibility related regulations, policies and City commitments.

- Develop and update policies, processes and guidelines to promote and monitor compliance.

- Support compliance reporting to the Province.

- Act as a central hub for AODA and accessibility information and as a corporate point of contact for the Ministry of Seniors and Accessibility, other municipalities, community groups, residents, City Council, City Manager, City divisions and employees on AODA and accessibility related matters.

- Develop effective tools and provide expert advice to City divisions to help achieve equitable access and outcomes for people of all abilities.

- Monitor current social, economic and political trends and issues, including legislative proposals that impact on the integration of diverse communities and uses findings to develop policies and prepare reports recommending strategic and policy directions for the City.

- Keep abreast of accessibility related best practices and develops strategies to embed such practices within the City.

- Conduct diversity data analysis and creates reports/presentations to enable internal consultations and action planning.

- Build and maintain networks and coordination mechanisms with external agencies, voluntary sector agencies, community groups, educational institutions, private sector and labour organizations.

- Build strategic partnerships with City Divisions with the goal of producing equitable access & outcomes for Toronto residents and employees of all abilities.

- Represent the division at corporate, intergovernmental, multi-sectoral and public meetings.

- Implement Council-directed initiatives related to AODA, accessibility, equity, diversity and human rights.

- Support the update of the City's Multi-year Accessibility Plan.

- Support and provide policy advice to the City's Accessibility Advisory Committee.

- Works closely with the Human Rights Office on issues of accessibility and accommodation.

- Supports and implements corporate learning and communication strategies regarding AODA and accessibility.

- Manage assigned projects, ensuring effective teamwork and communication, high standards of work quality and organizational performance and continuous learning.

Key Qualifications:

- Post-secondary education in a relevant professional discipline or an equivalent combination of education and/or relevant experience.

- Experience in project management and/or policy development, preferably in the area of disability/accessibility and within a large organization or public sector.

- Experience with social policy analysis, strategic planning, service planning, program evaluation considered an asset.

- Considerable experience building effective partnerships within a large and complex organizations to facilitate AODA compliance and promote access and equitable outcomes for people of all abilities.

- Expert level of knowledge of the Accessibility for Ontarians with Disabilities Act and related regulations.

- Advanced knowledge of the Ontario Human Rights Code as well as other accessibility related legislation and regulations including but not limited to relevant portions of the Ontario Building Code.

- Experience in employee engagement, developing and supporting communities of practice (including online networks) and other community and staff engagement mechanisms, with a focus on accessibility.

- Ability to develop effective solutions and supports using creative and innovative approaches.

- Highly developed consultation skills with the ability to provide strategic advice to staff at all levels of the organization, up to and including City Council.

- Ability to perform independent research, analyze, take initiative, develop collaborative projects and meet deadlines with attention to detail and accuracy.

- Excellent analytical, report writing and presentation skills.

- Excellent customer service skills.

- Sound knowledge of the municipal sector is an asset.

- Lived experience as a person with a disability is an asset.

Equity, Diversity and Inclusion

The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve. Learn more about the City’s commitment to employment equity.


The City of Toronto is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request. Learn more about the City’s Hiring Policies and Accommodation Process.

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