QA304 Summer Season Clubhouse Server

QA304 Summer Season Clubhouse Server

02 Feb
Friday Harbour Resort Holdings Inc

02 Feb

Friday Harbour Resort Holdings Inc


Discover your next adventure!

Spend your days surrounded by the beauty of Lake Simcoe. Friday Harbour is committed to providing Associates with a workplace that anticipates needs, recognizes talents, and encourages and assists with personal career growth within our team. 

Friday Harbour Resort is located in Innisfil, Ontario. We offer our homeowners, members, and guests a one in a kind experience. Welcoming guests to enjoy our lakeside amenities, take a walk down the boardwalk, support local businesses, enjoy a round of golf with friends or spend the evening enjoying dinner with locally sourced ingredients. As we continue to grow our growing resort, we are looking for outstanding associates to join our Friday Harbour team.

Role Summary

The Clubhouse Server will be responsible for providing consistently high-levels of customer service to all guests in the Clubhouse and on the course by providing prompt food and beverage service to our guests. This role will perform these duties in a friendly and professional manner always, and ensure that patrons have an enjoyable experience.


- Ensure all dishes, glasses, and cutlery are clean for table setting

- Clean designated areas, in accordance with procedures, morning or evening routines and hygiene requirements

- Stock and maintain all cleaning materials

- Clean and refill cruet and condiment sets

- Ensure table decorations are fresh and comply with standards

- Set tables to standards, ensuring all items used are clean, undamaged and in a good state of repair

- Ensure sideboards on stations are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment

- Ensure tables are cleaned as soon as it is apparent that customers have finished

- Be aware of and practice good customer relations always, assisting the guest in any way which does not adversely affect other customers

- Provide golfers with food and beverage cart options at least twice on the front and back nines

- Obtain and assume responsibility of a cash float, reconciling at the end of each shift

- Ensure fuel and fluid levels on cart are checked prior to use

- Follow all safe work practices and checklists, including opening and closing inventories, obtaining food, ice, beverages and sundries

- Stock and maintain cart with food, ice, beverages, sundries and emergency supplies

- Reconcile inventory at the end of each shift

- Clean and store cart according to procedures

- Provide a high level of service to the members, by practicing member recognition and prompt service

- May assist in light food preparation

- Remove waste and recycling for proper disposal

- Welcome and acknowledge each guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible

- Compliance with all safety regulations of assigned tasks, and ensure a clean and safe working environment with active participation in the health and safety program

- Adhere to all environmental policies and programs as required

- Other duties as assigned 


- At least one year of related work experience in a food and beverage environment

- Smart Serve certification

- Valid Ontario Drivers License

- Prior cash handling experience

- Must possess excellent customer service skills

- Detail-oriented and works with a high degree of accuracy

- Ability to multi-task in a fast-paced environment

- Must be extremely responsible with integrity and ability to maintain confidentiality and discretion

Working Conditions

- Must be able to work flexible hours including days, evenings, nights, weekends and holidays

- Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance

- Stand, sit or walk for an extended period or for an entire shift

- Reach overhead and below the knees, including bending, twisting and pulling

- Move over sloping, uneven or slippery surfaces

Join our team and make every day feel like Friday.

*All candidates must be legally eligible to work in Canada. Friday Harbour is unable to assist candidates in obtaining Canadian work authorization.

*Friday Harbour is an equal opportunity employer committed to hiring a diverse workforce. Friday Harbour is also committed to providing accommodations for people with disabilities. Upon request by the applicant, accommodation will be provided in all parts of the hiring process. Please contact the Human Resources department with any accommodation requests.

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