Personnel ALTER EGO inc.
We are looking for a Commercial Lines Claims Adjuster for an Insurance Brokerage firm based east of Montreal.
The company offers a dynamic and friendly work environment based on family values. You will benefit from personalized training and good social benefits (health and dental insurance from day one, a transportation allowance, 3 weeks vacation, the possibility of teleworking).
You will be accountable to handle mid to high complexity claims for all insurance lines (general civil liability, property, errors & omissions, directors & officers liability, etc.).
Main responsabilities :
- Provide the highest level of customer service to customers.
- Receive claim notices and contact the insured.
- Verify the extent of the insurance coverage and provide the necessary information to the insured, in collaboration with the account executive.
- Monitor the claims by regular communications with insureds, claims adjusters and/or other stakeholders in the file, to ensure that the investigation is ongoing and that the information is communicated.
- Perform a basic verification of the information provided by the insured to support the claim, throughout the process leading to the settlement of the claim.
- Record and maintain all information relating to the claims file, including reserves, settlement, negotiations and recovery activities and any other information deemed relevant.
- Keep the account executive and account representative informed of the evolution of the claims file.
- Have a minimum of five years experience in insurance claim in a relevant insurance line.
- Hold a Claims Adjuster AMF permit.
- Be bilingual French / English.
- Be proficient in Excel, Word, Outlook software.
- Be proficient with TAM software (an asset).
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