[BLA-951] - Program Manager, International Relations

[BLA-951] - Program Manager, International Relations

10 Nov
University of British Columbia

10 Nov

University of British Columbia


Staff - Non Union

Job Category:


Job Title:

Program Manager, International Relations


Administrative Support | Department of Political Science

Compensation Range:

$4,597 - $6,622 CAD Monthly

Posting End Date:

November 13, 2020.

Job End Date:


Job Summary The International Relations Program is a popular and competitive undergraduate BA program with approximately 375 majors and 210 minors. The program is interdisciplinary, based on core courses at the lower and upper divisions from three disciplines: economics, history, and political science. The student body is active,

partly through the International Relations Students' Association and through student-run academic publications, such as the UBC Journal of International Affairs and Outside-In: International Photojournal.

The International Relations Program is housed at the Department of Political Science. The International Relations Program is overseen and supported by an advisory committee consisting of the co-chairs of the IR program and the heads of the three cognate departments: History, Political Science, and the Vancouver School of Economics.

The International Relations Program Manager is responsible for developing, delivering, and evaluating programs and services to support undergraduate student learning and students' personal and professional development. The Program Manager oversees the International Relations admissions process; advises students; assists with curricular matters; facilitates program events throughout the academic year; coordinates advising with Go Global and Arts Advising; liaises with the leaders of other interdisciplinary programs within Arts; oversees the program website and social media presence; coordinates alumni outreach; and works closely with the International Relations Program Co-Chairs to maintain and enhance the general status and operation of the program.

While seventy-five percent of the work done by the Program Manager deals directly with the International Relations Program, about twenty-five percent of the work is tied to the activities of the Department of Political Science.

Organizational Status The Program Manager reports to the Co-Chairs of the International Relations Program and to the Administrative Manager of the Department of Political Science. The Program Manager takes direction from, and collaborates with, the Co-Chairs of the International Relations Program and the Administrative Manager of Political Science. The Program Manager operates independently of Arts Advising, but coordinates on student files.

Work Performed


a) Oversees the organization and operation of undergraduate advising functions in all matters relating to the program including:

i) developing and implementing practices and policies, in consultation with the Chair of the International Relations Program, and, as necessary, the International Relations Program Coordinating Committee;

ii) advising and coaching current and prospective undergraduate students on academic and career development;

iii) maintaining and updating student records with respect to progress towards degree;

iv) liaising with the Registrar's Office, Go Global, and other UBC student service offices.

b) Works with the Co-Chairs to maintain up-to-date curricular information and determine application of transfer and exchange credit towards fulfillment of degree requirements.

c) Develops, promotes, delivers, and evaluates the IR student development plan and resources to support the diversity of the student population. Includes designing and implementing assessment and evaluation tools to assist in setting learning goals and program objectives. Develops and delivers workshop content as well as collaborates with other units on campus, faculty and external organizations to source content and instructors.

d) Seeks out funding for undergraduate student activities within the university and from external agencies, and actively promotes the needs of undergraduate students within the Program.

e) Represents and promotes the International Relations Program at career fairs, seminars, schools and other institutions and venues relating to the undergraduate program.

f) Collects and analyzes statistical data provided by the Registrar's Office, Planning and Institutional Analysis, other university programs and national International Relations associations for distribution as required and for informing new policies and procedures and making recommendations for the strategic direction of the program.

g) Represents the International Relations Program on committees relating to undergraduate student advising issues and at articulation meetings. May collect, analyze and present information on International Relations undergraduate programs at UBC and other universities, and report back on issues affecting the units.

h) Liaises with the International Relations Students Association. Meets with the IRSA executive committee members on a regular basis to provide them with information about activities or procedures, and to obtain their opinions and suggestions.

i) Advises the Co-Chairs on curriculum development including evaluating the need for new and existing courses and managing the curriculum change process.

j) Coordinates and participates in development of alumni relations, including communication and activities, networking between students and alumni, and fund-raising.

k) Develops and oversees the IR communications and technology plan including website development and social media presence as well as the design and implementation of new information technology initiatives affecting the advising function in the units.

l) Coordinates the application cycle and organizes applications for the Mackenzie King Scholarships: including managing all email communication regarding the award and the processing and filing of all incoming applications. Liaises with and coordinates work for the award committee.

m) Coordinates IR student awards for both academic merit and essay prizes. Solicits applications, manages adjudication, makes award recommendations.

n) Creates and executes an events plan that serves IR students, including welcome and orientation, information sessions for prospective majors, tea socials, graduation events, alumni outreach, and other gatherings.


a) Co-manages the undergraduate program in collaboration with the Undergraduate Advisor by acting as a back-up to this part-time position

b) Special Projects Coordinator

i) Manages special projects in the department that can include managing research grant applications, supporting the Integrated Renewal Program change management and collaborates with the Administrative Manager in special projects as needed

ii) All other duties as assigned

Consequence of Error/Judgement This position requires direct interaction with students and the academic community on issues concerning registration, graduation, and program promotion. This work directly affects the reputation of the International Relations Program and related UBC departments. Errors in judgment will affect enrolment, funding, reputation and program quality. Incorrect or inappropriate decisions may jeopardize students' academic programs and their ability to graduate or acquire funding for their studies, and may affect the credibility of the units, and the operations of the departmental and Arts Advising offices.

Supervision Received Works independently, but receives work direction and general supervision from the Co-Chairs of the International Relations Program. Reports to the Co-Chairs of the International Relations Program and to the Administrative Manager in Political Science.

Supervision Given Supervises student employees and volunteer committees as required.

Preferred Qualifications University degree in a relevant field, such as International Relations, Political Science, History, or Economics plus minimum four years related experience, or an equivalent combination of education and experience. Minimum of one to two years of related experience or the equivalent combination of education and experience. Knowledge about opportunities available for enhanced student learning in diverse settings, both on and off-campus. Ability to conduct needs analyses, interpret, plan, organize, manage, monitor, complete, and evaluate projects and learning programs within allocated time and resources. Experience with a diverse student population and work environment. Excellent oral and written communication skills reflecting creative, diplomatic, inter-culturally sensitive, patient, and tactful interaction. Demonstrated judgment and decision-making skills. Ability to interpret and implement policies. Information technology skills including Microsoft Office suite, web site development, and social media. Ability to travel off-campus. Ability to maintain accuracy and attention to detail. Ability to communicate effectively verbally and in writing. Excellent oral and written communication skills reflecting creative, diplomatic, inter-culturally sensitive, patient, and tactful interaction. Ability to communicate in a clear, attentive, and polite manner. Experience explaining University rules and procedures to students. Ability to interpret and implement policies. Ability to approach interactions with an awareness of sensitive issues. (e.g., issues concerning specific cultures). Effective interpersonal skills. Ability to navigate the Internet, update program web site, use existing social media tools, and adapt to rapid changes and new opportunities in the electronic resource environment. Ability to create accurate, clear, and comprehensive software documentation. Knowledge of UBC registration and scheduling software an asset. Information technology skills and demonstrated ability to use database and spreadsheet software. Ability to deal effectively with a diversity of people. Experience with a diverse student population and work environment. Ability to make thoughtful, informed, and thorough decisions. Demonstrated judgment and decision-making skills. Ability to prepare complete, concise, and understandable documentation. Ability to draft and edit well-written correspondence and reports. Ability to travel off-campus.

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