Network Management Officer | YE-770

Network Management Officer | YE-770

10 Nov
Hydro One Networks Inc

10 Nov

Hydro One Networks Inc


37801 - To Be Determined - Regular - Full Time

Hydro One is proud to be the largest electricity transmission and distribution provider in Ontario, serving nearly 1.4 million customers. We have a long history in the industry with our roots dating back over 110 years to 1906. Since then, we have worked to grow and evolve to meet the changing needs of our customers and communities across Ontario. Today, we’re focused on providing exceptional customer service and ensuring we are building safe communities where we live, work and play.

It’s an exciting time to join the team at Hydro One!

General Accountabilities:

Conduct operations research, technical/economic/environmental/business/regulatory impact assessments,

and other specialized technical/business studies to determine transmission/distribution customer/system needs; analyze problems, develop strategies, alternatives and preferred solution; and facilitate delivery of solution through suppliers and service providers. Receive assignment from supervisor in broad terms on specific problems related to assigned area of work. Research available resources and contacts and, propose effective recommendations to improve performance. Recognize areas requiring action to avoid problems.

Monitor, control and redirect major programs and complex projects during the planning and execution phases.

Co-ordinate activities with Service Providers and stakeholders.

Resolve issues through negotiation with the Service Provider and customer.

Prepare comprehensive reports and specifications, and present recommendations to resolve issues, producing necessary documentation, as necessary.

Participate in the development, definition and preparation of programs, processes, technical/operational/business standards, procedures or methods, including risk management and costing, related to the management of transmission/distribution assets.

Provide guidance to and work with, other interested groups in the implementation of recommendations.

Participate in the preparation of business cases for the management of transmission/distribution assets.

Be responsible for the preparation of contract specifications and awards and provide necessary technical direction to service providers.

Monitor service provider performance, provide redirection as required, and authorize payment.

Represent the unit on discussions and negotiation with customers, stakeholders and suppliers.

Be a technical resource and consultant on transmission/distribution asset management matters.

Promote acceptance to corporate proposals and generally work to ally fears, overcome resistance and otherwise contribute towards securing, protecting and advancing objectives.

Liaise with other internal work groups, divisions and outside interests.

Contribute to the development of the business plan and regulatory submissions.

Maintain an awareness of advancing technology developments in business/transmission/distribution equipment and systems.

Work with Service Providers to ensure capabilities to perform required works, negotiate contracts and performance initiatives, monitor and redirect work as required, and provide and evaluation of the contracting process for continuous improvement.

Provide technical guidance to others as required, assist in resolution of work problems and train new staff in job responsibilities.

Perform other duties as required.

Selection Criteria:

Requires knowledge of engineering science and business administration of construction project management, electrical power systems, equipment and operations relating to transmission/distribution assets, customer and public relations, contract management, and regulatory affairs related to the Ontario Electricity Market. This knowledge is considered to be normally acquired through the completion of 4 years of University training (Grade XII plus 5 years) or equivalent experience in the electrical utility industry.

Requires knowledge of economics to carry out economic evaluations and to compare alternatives and assess results.

Requires experience in managing complex projects.

Requires knowledge of technical writing for the preparation of contract documents, scopes of work, presentations and technical reports and specifications.

Requires an excellent knowledge of English to communicate effectively with others and prepare technical reports.

Relevant experience in the following areas:

Information management systems and business process redesign.

Experience in consulting, project management and facilitation services through all phases of systems project life cycles, including needs assessment, business case development, approval, implementation and transition to operational status.

Familiar with the practices and procedures of the department, the organization structure, operation and service requirements of client groups.

Manage multiple work programs and effectively lead and facilitate teams consistent with the goals and philosophies of continuous quality improvement.

An understanding of the Project Delivery Model/Project Life Cycle.

An understanding of bulk electric system operations.

An understanding of outage staging plans to deliver capital projects.

An understanding of electrical substation and transmission line design.

An understanding of capital project commissioning requirements and the ability to develop sound equipment/project commissioning plans.

An understanding of project finance (forecasting, estimating, and cost control).

An understanding of corporate variance policies.

An understanding and working knowledge of NERC compliance requirements

Demonstrated professional level of communication skills, both oral and written, to communicated effectively with customers.

Demonstrated ability to work effectively with Transmission / Distribution Generation and Load Customers and Provincial Regulators.

Demonstrated record of solving problems that require analysis of numerous variables and alternative solutions, and exercising judgment.

Demonstrated record of self-motivated behavior and perseverance to accomplish objectives in spite of obstacles.

Demonstrated ability to coordinate work (technical and non-technical), and work in a team environment.

Demonstrated ability to work under minimal supervision.

Demonstrated ability to provide guidance and mentorship to junior staff.

Demonstrated ability to work effectively with customers and to provide exceptional customer service.

A period of over 6 years and up to and including 8 years is considered necessary to gain this experience.

Essential Competencies:

Demonstrates a strong adherence to safety policies and procedures, and leads by example.

The ability to assimilate new tasks/information quickly and apply the skills to various situations.

The ability to understand the business implications of decisions and the ability to strive to improve organizational performance.

Flexibility and adaptability regarding changes to work, re-prioritization and managing multiple projects.

The desire to assist others, to meet their needs.

The ability to build persuasive arguments based on logic and fact.

The discipline to perform regular monitor, control and accurate reporting for projects.

The ability to analyze financial results and data and take appropriate action.

At Hydro One we understand that the success and strength of our business rests with our people. When we develop their skills, we are investing in both their success and ours. To secure the best talent, we seek to create a workforce that reflects the diverse populations of the communities where we live and work and to create a culture based on safety, innovation and inclusiveness.

We are honoured to be recognized by Forbes in its list of Canada’s Best Employers for 2020.

Thank you for considering a career with Hydro One, we welcome applications from all qualified candidates. If you are having difficulty using our online application system and you need an accommodation due to a disability, please email [email protected] Hydro One will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.

Deadline: November 16, 2020

In the event you are experiencing difficulties applying to this job please consult our help page here.

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