Servicing Administrator [ZEU373]

Servicing Administrator [ZEU373]

10 Nov
CMLS Financial

10 Nov

CMLS Financial


Location: Calgary, AB

The Servicing Administrator is responsible for performing specific functions of the mortgage life cycle. These functions are required to maintain a performing mortgage asset and ensure customer satisfaction. You will work closely with the underwriting team to fund mortgages originated through our broker network. You will prepare and send instructional packages to solicitors, along with supporting documentation, and remain a point of contact until the file is funded. You will also be responsible for the day to day administrative activities involved in posting payment transactions, processing payout and discharge transactions for mortgage loans and handling customer inquiries.

The successful candidate will demonstrate sound decision-making skills and handle multiple tasks in an efficient and accurate manner.

Duties and Responsibilities:

Send instructional packages to solicitors

Review solicitor documentation

Title Verification

Final Documents

Mail communications to borrowers as required


Customer inquiries

Posting transactions

Follow up on missed or late payments

Renewal documents

Mortgage Payout Statements

Follow up on shortfall on paid out loans

Other duties as assigned

Education / Experience:

Post-secondary degree or diploma in business an asset

2+ years experience in residential mortgage funding or administration

Experience with non-conforming lending considered an asset

This role is for you if you have:

You have strong organizational and time management skills and the ability to manage multiple priorities while meeting deadlines

You always take ownership of your work and demonstrate a high degree of accountability

You pay high attention to detail

You have strong oral and written communication skills

Demonstrate professionalism, judgment and integrity in daily operations

You thrive in a fast-paced, deadline driven environment

Who are we?

We are Canada’s Mortgage Company. Founded in 1974, CMLS Financial is one of Canada’s largest, independently owned mortgage services companies: Over 40 years, 10 000 customers and 20 billion in assets. CMLS services for a variety of investors including banks, insurance companies, investment managers, private lenders and commercial mortgage-backed security (CMBS) trusts. Our diverse platform and customer forward approach creates a wide range of client options and an environment for a very rewarding career.

We are proud to be awarded as an employer of choice by our staff and have been listed as one of Canada’s best workplaces by Great Place to Work. We have a total of 8 offices from coast to coast with our head office based in Vancouver. We’ve been around for over 4 decades and are a leader in the Canadian Mortgage industry. It’s an exciting time to be a part of our growth and see to see it happen right in front of you! We aim to provide a positive and stable work environment, with the opportunity to grow within the organization.

You will love working here

Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Business is booming and that means that our employees are able to gain valuable exposure, have lots of learning opportunities, and truly impact the business. We are committed to providing our people with a challenging and rewarding career because our employees are what set us apart and we know it.

You’ll have the opportunity to take ownership of your work and be a part of a collaborative environment learning from some of the most well respected and established professionals in this industry. We have a business casual work space that is filled with friendly faces that are energetic and have a hard-working attitude. You’d be working with a great group of bright, talented and eager individuals and a management team with an open-door policy that’s happy to share their experience and knowledge with you.

Equal Opportunity Employer

CMLS Financial is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.

We want to hear from you!

If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today. Be sure to tell us why you believe yourself to be a perfect fit! We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.

The original job offer can be found in Kit Job:

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