Vancouver Coastal Health
Job Description:Job Title:
Access Referral Worker
(Community Social Services Diploma)
Work Site: Access Central, Robert & Lily Lee Family Community Health Centre - Vancouver, BC
Start Date: As soon as possible
Salary: $25.37 - $27.53 per hour
Come work as an Access Referral Worker with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for a graduate of a Community Social Services program to join the team at the Robert & Lily Lee Family Community Health Centre as an Access Referral Worker. Apply today to join our team!
As an Access Referral Worker with Vancouver Coastal Health you will:
Work within Vancouver Community Addictions Services to screen and refer substance dependant adults and youth who call the Access Referral Line seeking assistance with withdrawal management and problematic substance use.
Coordinate admissions into addictions long term care housing, addictions long term care services, withdrawal management facilities and other agencies.
Provide information to clients, families, health care providers, and the general public.
Maintain clients records.
Coordinate bed availability with direct and contracted agencies and client admission into available beds; maintain and update waitlists.
Maintain, compile, and provide data and statistics, produce reports as requested, compile designated material for distribution, and engage in on-going team planning, development, evaluation and quality improvement activities.
WHO WE ARE
Vancouver Coastal Health (VCH) is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents living in Vancouver, Vancouver's North Shore, Richmond, the Sea-to-Sky Highway, Sunshine Coast, and the Central Coast (Bella Bella and Bella Coola.) At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. At our core, we are a people-focused organization where entrepreneurial spirit runs deep, and opportunity exists for all those who see themselves in the transformation of health care as we know it.
Education & Experience
Diploma in Community Social Services from a recognized program and two (2) years’ recent related experience working with substance dependant adults and youth requiring withdrawal management services and assistance with problematic substance use, or an equivalent combination of education, training and experience.
Knowledge & Abilities
Knowledge of substance misuse and treatment modalities
Ability to keyboard 5000 Keystrokes per hour.
Knowledge of placement criteria for substance dependent adults and youth requiring withdrawal management services and assistance with problematic substance use.
Knowledge of community, social, health resources and agencies.
Ability to communicate effectively and tactfully, both oral and written form (English).
Ability to resolve conflicts and provide crisis intervention.
Ability to work independently and within a team setting.
Ability to organize and prioritize.
Ability to establish and maintain rapport with clients.
Ability to analyze, make decisions, and resolve problems.
Ability to use computer and enter data accurately
Physical ability to carry out duties of the position.
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes. Successful applicants may be required to complete a Criminal Records Review Check.
Only short-listed applicants will be contacted for this posting.
***Employees of VCH must apply via the Internal Application Process. Refer to the https://my.vch.ca/working-here/job-postings site for How to Apply instructions. Current VCH employees who apply to this posting using this external site will be considered as an external candidate. Seniority will not apply.***
Thank you for your interest in Vancouver Coastal Health.
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