LC-22 | Project Manager, Commercial Sales

LC-22 | Project Manager, Commercial Sales

10 Nov

10 Nov



ADT by TELUS is part of the TELUS family, a world-leading communications and information technology company based in Vancouver with $14.6 billion in annual revenue and 14.2 million customer connections spanning wireless, data, IP, voice, television, entertainment, video and security.

TELUS has more than 25,000 team members from coast to coast. Leveraging its award-winning networks to bring security and automation solutions to Canadians in Western Canada and Quebec.

The Project Manager is responsible for being the liaison between sales, customers, and the installation team in order to coordinate and manage the successful completion of moderate to complex ADT by TELUS contracts within the budgeted timeframe and cost.

Duties and Responsibilities:

Clear understanding of project management principles and their practical application within the security industry, taking ownership of the project from sales to close

Effective use of computer software, ADT by TELUS software and job management software

Managing Action Queues, forecasting and providing oversight on moderate to complex jobs to completion within timelines and costs

Communication with clients (Internal / External)

Tracking parts and ensuring deliverables are met

National Installations and customer service

Management of client escalations

Time Management to accommodate multitasking in a fast pace environment

Common data entry and file administration

Customer Quality Assurance and job close out documentation delivery


Specialized college degree in project management would be an asset

3-years Bachelor's degree

Commerce, Operations, Engineering, Accounting, or any other relevant discipline; and/or relevant business experience


3 to 5 years minimum in project management


Bilingual English and French an asset

Experience in customer service management preferred.

Teamwork with other departments ( cross-functional)

Negotiation and Project Management skills

Understanding project methodology

Clear communication skills for planning

Organizational skills and detail oriented

Analytical, Budgetary and financial skills

Join our team.

ADT by TELUS provides equal access to employment opportunities for all applicants and employees in accordance with applicable federal and provincial laws, without regard to race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, age, marital status, family status or disability or any other characteristic protected by provincial or federal law.

ADT by TELUS is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. Accommodations are available upon request for all applicants with a disability throughout the recruitment process. Please contact Human Resources at [email protected] if you require accommodation. We will work with all applicants to accommodate their individual accessibility needs.

Primary Location: CAN-ON-Toronto

Other Locations: CAN-ON-Mississauga

Job: General & Administrative

The original job offer can be found in Kit Job:

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