- Coordinate field service jobs from quote approval through completion
- Microsoft Office experience
- Schedule technicians, manpower, and job timelines
- Communicate with customers regarding schedules, updates, and site requirements
- Manage and update opportunities and job tracking lists
- Review technician travel requirements and approve bookings
- Coordinate equipment transportation and job logistics
- Oversee compliance requirements for upcoming jobs
- Review JSA submissions and ensure completion
- Support operational planning and workload prioritization
- Resolve scheduling conflicts and operational issues
- Ensure job documentation is complete and organized

Recommended Skills & Traits

- Strong communication skills
- Ability to manage multiple priorities
- Customer-service mindset
- Industrial/service industry experience preferred
- Operations and logistics coordination experience

3. Operations Administrator – Field Services

Focus: Executes the administrative, compliance, payroll, and documentation tasks that support operations.

- Enter payroll data into ADP for US and Canadian employees




- Maintain BFW job database and attach required job files
- Update compliance systems including ISNetworld, Avetta, and ComplyWorks
- Enter JSA data into Intelex for management review
- Book technician travel including flights, hotels, and rentals
- Prepare and track work visa documentation
- Prepare carnets and shipping/customs documentation
- Maintain organized electronic and paper records
- Assist with customer paperwork and onboarding requirements
- Support the Operations Coordinator with administrative tasks
- Track completion of required compliance documents

Recommended Skills & Traits

- Highly detail-oriented
- Robust administrative and organizational skills
- Comfortable with data entry and software systems
- Able to manage multiple deadlines
- Process-driven and accurate

Pay: $60,000.00-$76,513.20 per year

Benefits:

- Casual dress
- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care

Work Location: In person

📌 Operations Coordinator (Sarnia)
🏢 BFW Coupling Services/SKF
📍 Sarnia