About the Role

The Global Delivery Partnerships team is looking for a sharp, highly-motivated individual to join our team which manages the largest global relationships in the restaurant vertical, such as Starbucks, RBI, McDonald's, Subway & Yum! Brands.

Sales at Uber means navigating ambiguity, earning trust fast, and solving problems that don't come with a script. It's not about pushing a product - it's about building long-term partnerships in a fast-changing environment. As a Franchisee Account Manager, you will manage our most influential franchise merchant relationships for the largest QSR brands globally. You'll need to make smart decisions with imperfect information - and own them. If you're resilient, resourceful, and energized by the messy reality of doing big things - this is where you'll grow.

What You'll Do

- Build and grow long-term partnerships by leading day-to-day interactions with key decision-makers within your managed book of franchise groups
- Navigate ambiguity, shifting priorities, and internal complexity to unlock value for clients and for Uber
- Increase product adoption and secure marketing investment by clearly communicating the value of our products with a lens of creativity to differentiate our offerings
- Scale success by identifying key operational opportunities within your managed book and developing explicit strategies to drive positive change
- Collaborate across operations, marketing, product, and legal to be the voice of the customer, resolve blockers, and deliver solutions that scale
- Bring your analytical A-game by developing analyses to understand trends, provide meaningful insights, and track the impact of initiatives against our growth goals




- Stay resilient through difficult partner conversations and internal roadblocks, ensuring nothing gets missed while consistently finding new ways to contribute to our partnerships
- Lead recurring business reviews to highlight progress, address remaining opportunities, and ensure we are hitting targets for net acquisition and trip growth

Basic Qualifications

- 4+ years of experience in account management, consultative sales, digital media, or business development
- Experience using data and insights to inform strategy, influence stakeholders, and measure impact
- Proficiency in Salesforce and Excel
- Bachelor's degree or equivalent experience

Preferred Qualifications

- Experience managing/working with enterprise partnerships, franchise organizations, or global brands
- Background in QSR, restaurant advertising, or third-party marketplaces
- Demonstrated systems thinking and the ability to work well in highly ambiguous environments
- Excellent negotiation, forecasting, and cross-functional collaboration abilities
- Bilingual (French) is a plus

For Canada-based roles: Uber may use artificial intelligence (AI) tools to support parts of our recruiting process; however, Uber employees make the ultimate selection and hiring decisions. This advertisement relates to a current, existing vacancy.

For Canada-based roles: The total on-target earnings (OTE) range for this position is: USD $141,429 - $157,143. The OTE includes a base salary range of CAD$99,000 per year - CAD$110,000 per year and an annualized cash variable incentive target range of $42,429 - $47,143. You will be eligible to participate in Uber's bonus program, and may be offered sales bonuses & other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://jobs.uber.com/en/benefits.

📌 Account Manager, Franchise Global Delivery Partnerships (Canada)
🏢 Uber
📍 Canada