Manager, Web Programs (SD-352)

Manager, Web Programs (SD-352)

25 Aug
|
OpenText Corp
|
Waterloo

25 Aug

OpenText Corp

Waterloo

As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management.



The opportunity:



We are seeking a Senior Manager of Web Content to work to partner with business stakeholders to drive strategy and objectives for the Web Marketing Programs team. This hands-on role will also lead a small team focused on translating web content project requests into actionable deliverables that meet project goals, with a strong focus on content and visual design. The role will also be charged with proactively seeking opportunities to drive an optimal digital customer experience,

drive growth and evidence results using our available CMS and associated technologies.



You are great at:



•Maintain and review website content from initial request to successful go-live

•Lead a small team of web content specialists to support you and the team goals in delivering optimal visitor experiences

•Map incoming requests to strategic goals, business objectives and deliverable web outcomes on agreed timescales and measure their performance

•Review, moderate and approve web content for visitor journey, best practices, content flow, SEO, visual and accessibility compliance standards

•Ensure quality of web content including grammar, spelling and correct use of corporate terminology

•Identify opportunities within web content for cross promotion of other content such as campaigns, social media, and blogs, where appropriate to the visitor journey

•Use web analytics and heatmaps to measure performance and identify opportunities for improvement

•Co-own a team wiki with tips on avoiding/resolving known issues identified by various tools

•Continually monitor the website in a proactive manner to ensure that information is accurate, content is current, and pages are free of content and technical errors



What it takes:



•8+ years’ experience working with web content in a fast-paced agency or in-house setting with content maintenance and moderation responsibilities

•Strong organization skills with emphasis on being conscientious and detail-oriented

•Must be able to work effectively both as a team member and independently with minimal supervision

•Demonstrate the ability to manage time and workload effectively for multiple concurrent projects, including planning, organizing, and prioritizing with attention to detail

•Experience with web enterprise content management systems, web analytics and SEO required

•Experience of OpenText TeamSite is preferable, but training will be provided if required

•Must possess excellent written and oral communication skills to effectively communicate with cross functional stakeholders regarding the maintenance and publishing of information on the web



At OpenText we understand and value diversity in our employees and are proud to be an Equal Opportunity Employer. We hire the best talent regardless of sex, national origin, disability or race.

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/15479614/manager-web-programs-sd-352-waterloo/?utm_source=html

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