MC04 - Operations Supervisor

MC04 - Operations Supervisor

25 Aug
Pacific Western Transportation (PWT)

25 Aug

Pacific Western Transportation (PWT)


SOUTHLAND has an exciting new opportunity for an Operations Supervisor. This position is expected to lead and mentor employees in Cochrane, Springbank, and Canmore, by providing timely support and delegating appropriate responsibilities. The Supervisor also maintains a professional relationship with other staff members, schools, school boards, and drivers. This position is accountable for supervising drivers, office staff, and a yard person, as well as other duties as assigned.

The health and safety of our employees and passengers has always been our top priority. In response to COVID-19, we have implemented the following additional safety protocols:

- Safe and distanced interview process including virtual interviews and online onboarding

- Personal protective equipment provided

- Thorough wipe down of all high contact areas in the workplace (including buses) to be completed twice daily

- Sanitizing bus interiors with Health Canada-approved disinfectant

- Hand sanitizer stations in offices

Principal Duties and Responsibilities

- Ensure that drivers and staff are treated in a fair and consistent manner using the guidelines and rules set forth in the handbook and policies and procedures manual

- Delegate appropriate responsibilities to reporting staff

- Process time-off requests

- Ensure school routes are covered in an efficient and fair manner

- Set up and input data accurately for driver payroll

- Assist in answering public and driver inquiries and find solutions to concerns

- Administrative duties (such as payroll, filing, and reports); ensure all required paperwork is completed in an accurate and timely manner

- Create/improve existing operations systems

- Stay up to date with the status of the yard’s fleet; work with maintenance to ensure that all units are maintained in a timely manner and input unit data

- Keep appropriate staff informed of any major issues, changes, concerns, etc.

- Manage, supervise and direct personnel

- Handle public and driver inquiries, negative or complimentary, demonstrating empathy and professionalism

Knowledge and Skills Required

- Operations and supervisory experience considered an asset

- Map reading skills, specifically road systems, locations of schools, and major attractions

- Excellent communication skills with the ability to interact professionally while exhibiting confidentiality and diplomacy

- Conflict resolution

- Knowledge and understanding of company policies/procedures

- Expertise in organizational planning and problem solving

- Proficiency with Microsoft Office


The shift for this position is Monday – Friday, within the hours of 6:00 am – 6:00 pm (start and end time will vary depending on needs).

The original job offer can be found in Kit Job:

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