ND-337 | Director

ND-337 | Director

25 Aug

25 Aug




Position at MediaCom

At MediaCom, we believe in People First, Better Results

We help people, brands and businesses unlock their growth potential

Our success is underpinned by our belief that if we invest in our people, we’ll deliver better results not only for our teams but for our clients.

We’re a global company, so you’ll be working with teams and time zones from around the world. And we’ve won every international award and then some.

There’s never been a more exciting time to be in marketing communications, with infinite choices and endless ways to communicate.

So, what are you waiting for?

Key Accountabilities:

Client Service:

- Manage and own client relationships (Director level and below, which may include Senior Manager, Brand Managers, Directors) on portfolio of accounts or a large account ($1MM in revenues or greater)

- Primary client contact

- Client retention and satisfaction

- Build and nurture relationships with client partner agencies, ensuring collaboration, strong partnership and a united vision to achieve client business objectives

- Responsible for client performance reviews including Vantage scores, with a goal of achieving all clients in green or secure

- Manage SOW and ultimately client expectations within agreed upon deliverables

- Responsible for driving PRIP (client bonus structure) through management of client scorecard and evaluation

- Manage client briefings

Leadership, Team/Staff Management:  

- Successfully lead account team (teams of approximately 4-6 resources, depending on accounts)

- Establish culture of excellence and quality output

- Lead by example and foster an environment of collaboration and teamwork

- Embrace MediaCom culture, mission and vision – embody it and action it

- Management of all team members

- Led by the HR department, active in staff recruitment, both interviewing and selection process 

- Staff career development/succession planning through strong mentoring and coaching

- Performance management (i.e. My360, employee relations)

- Staff retention

Management of Financials:  

- Assist SVP or GAD with the development of business plans, Vantage action plans and contracts)

- Input numbers in forecast system

- Monitor financial health of account(s)

- Responsible for ensuring monthly invoicing /billing for client is up to date

  Strategy and Innovation:

- Work closely with SVP or GAD, to understand client’s business and competitive landscape, develop business direction/strategy for each client

- Collaborate with Strategy (Strategy Directors)and Investment teams in order to set strategic framework

- Able to understand consumer insights and apply results to planning process 

Offline and Online Media Planning:  

- Solid understanding of online and offline planning

- Skilled interpretation of client briefs and writing strategic plans, establish strategies to meet objectives

- Well-versed in systems planning

- Extensive understanding of different media channels

- Lead client’s plan presentations. 

- Extensive knowledge of all syndicated and proprietary tools

- Approve media plans

Business Development:  

- Identify opportunities within portfolio of accounts in order to deliver commercial and S&I; targets

- Responsible for application and a comprehensive knowledge of suite of specialty services

- Link between client, strategy and investment teams from a strategic standpoint

Skills, Behaviour, and Experience : 

- Strong presentation skills with confidence in front of large groups

- Ability to work in a team environment that promotes collaboration

- Adept at communicating effectively across all levels

- Demonstrated critical thinking and problem-solving abilities

- Strong analytical abilities and quantitative skills, including math proficiency

- Technical proficiency with MS Excel, Word and PowerPoint

- Post-Secondary diploma or Bachelor’s Degree preferred

- 10+ years related experience

We are MediaCom. We believe in People First, Better Results. Visit us at www.mediacom.com to learn more. 

MediaCom is an equal opportunity employer and values diversity in its workforce. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know.

MediaCom thanks all applicants, however only those selected for an interview will be contacted.

The original job offer can be found in Kit Job:

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