Senior Manager, Customer Insights - Analytics (XV70)

Senior Manager, Customer Insights - Analytics (XV70)

26 Aug
|
Scotiabank
|
Toronto

26 Aug

Scotiabank

Toronto

88492 Join the Global Community of Scotiabankers to help customers become better off. Position: The Senior Manager role in the Advanced Analytics team is designed for individuals with a curiosity for deriving insights out of data and applying them to address business opportunities, in partnership with global teams and business lines driving innovation and advanced analytics across the Enterprise. The Senior Manager contributes to the development and refinement of business strategies and programs of enterprise banking by providing data-driven insights to the decision makers. This individual is responsible for compiling, aggregating,

testing and validating different hypotheses from business lines and analytics teams and converting them into practical business intelligence and recommendations to identify and seize new business opportunities.She/he also manages analytical tools with both high-level dashboard and detailed drilldown analysis functionalities for various groups of internal users. The Senior Manager will work closely with key internal stakeholders as well as various Strategy, Finance and Analytics departments on all matters related to customer, product and functions portfolio to drive growth aligned to the data and analytics strategic priorities. They will require a combination of business focus, strong analytical and problem-solving skills and programming knowledge to quickly draw insights from large, disparate data sources to support Bank strategies. WHAT’S IN IT FOR YOU?SQL Server, DB2, MySQL, SAS) * Production experience with experimental design, statistical analysis, machine learning and predictive modeling (e.g. cross-sell, upsell, attrition, acquisition and lookalike models) * Experience with common machine Learning libraries in Python, R, Spark * Experience building, using and implementing visualization tools like PowerBI and Tableau * Strong collaboration skills with ability to translate technical knowledge into business value * Exceptional written and communication skills with ability to prepare presentations for Senior Management * Data Engineer and/or Dev Ops experience is a Plus Accountabilities: * Work in an Agile environment to deploy new solutions * Perform self-initiated data mining and analysis to identify previously unknown trends, cause-effect relationships, and insights to support the development and refining of business strategies and programs * Will report newly-found business insights to Directors with recommendations on how to leverage these insights for the benefit of the Bank and driving growth strategy * Will Interview and work with Business Lines, Analytics and Enterprise Strategy and decision makers to gather BI reporting and analytics requirements; act as a subject matter expert for analytics and BI initiatives * Collaborate with business lines and other stakeholders and identify opportunities to drive business value by leveraging analytics * Develop models with Decision Sciences to validate business hypotheses * Acquire new data needed for new analytics initiatives working with Enterprise Data Management Office * Create and apply model and algorithm testing strategies to measure conduct multi-variate testing and A/B testing to measure effectiveness of models and make ongoing changes * Design, implement, and maintain dynamic dashboards as a tool for Executives and decision makers to get up-to-date information on the situation and changes in the business line and the industry * Will build analytics tools, create training materials, communicate and launch the results to key stakeholders * Continuously improve and manage the analytics / BI platform(s) by collecting and analyzing feedback and making recommendations * Liaise with Analytics, Enterprise Data Management Office, Enterprise Strategy to work on cross-departmental analytics initiatives * Support analytical use-case delivery, as well as customer/financial benefits tracking and communication * Coach a team of data scientist for analytics. This includes providing them guidance on how to work in agile environment, infuse analytics in building solutions and transforming the Bank’s digital capabilities, determine the analytics tools and technology that should be applied in each solution and coaching the team as they work with colleagues from across the organization. Location(s): Canada : Ontario : Toronto As Canada's International Bank, we are a diverse and global team.We speak more than 100 languages with backgrounds from more than 120 countries. Our employees are committed to a superior customer experience and use the Bank’s six guiding sales practice principles to ensure they act with honesty and integrity. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know.If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

The original job offer can be found in Kit Job:
https://www.kitjob.ca/job/15479262/senior-manager-customer-insights-analytics-xv70-toronto/?utm_source=html

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