Customer Contact Center Associate G725

Customer Contact Center Associate G725

26 Aug

26 Aug



Job Family Group

:Retail Banking Sales & Service

Launch your career in financial services by joining our all-star team of customer experience professionals.

As a BMO Customer Contact Centre Associate, your passion for providing meaningful advice-based interactions with customers will ensure successful outcomes for both our customers and your career.

As a Customer Contact Centre Associate, you will:

Act as a first line of contact and trusted consultant to our customers

Understand our customers' needs and recommend the right products and services to meet them

Use critical thinking to remain solution-focused and recognize the big picture

Identify opportunities to help our customers and grow our business

Embark on a career journey that will allow you to build incredible foundational knowledge, skills and experiences

Work with us to grow your career with a wide range of opportunities

At BMO Financial Group, the customer is at the center of everything we do, and we’re intent on being the best and—only—option in their eyes.In this role you’ll get to experience world-class training to prepare you for your role, as well as ongoing coaching to help ensure you are confident and successful every step of the way.While you help our customers achieve their personal goals, we support you in achieving your professional goals.Here, your ideas will be heard and your potential will be recognized.We know you’ll feel welcome and part of an amazing team from day one!

Want to learn more?Find out what our employees love about working here

Contact Centre Day in the Life Video

To help our customers experience efficient and incredible interactions, you’ll need:

A passion for customer service

A positive, enthusiastic attitude, with strong people skills

Fluency in English

The ability to multi-task, with above-average technical skills.

The original job offer can be found in Kit Job:

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