(QH-946) Administrative Support III

(QH-946) Administrative Support III

26 Aug
Alberta Health Services.

26 Aug

Alberta Health Services.


Your Opportunity:

COVID-19 Testing and contact tracing remain an organizational priority in AHS. Public Health, North Zone, in the Community, Rural and Continuing Care portfolio leads testing for symptomatic and asymptomatic cases at a variety of sites in the community. Our Assessment Centre and “Fast Tracks” in the North Zone have a key role in population health and surveillance through the early identification of disease and prevention of the spread of COVID19. The Administrative Support III will support the multi-disciplinary team members within our program. Responsibilities include: preparing client packages in preparation for clients who have self-booked an appointment online,

confirming client demographics and booking client appointments for those unable to self-book in our computer application either by telephone or in person and at drop in; repetitive data and record management; stand, walk, lift, pull, push, bend and carry during your shift; appropriate use of full Personal Protective Equipment between clients; demonstrate strong communication, professionalism and customer service skills; be self-directed; demonstrate critical thinking, time management, confliction resolution, decision-making skills; accurately collect and document information in a timely manner; adaptable in an environment with constant interruptions and short timelines; show accountability and attention to detail; additional duties and responsibilities may be required as per operational needs. The position will be required to work across a variety of testing sites and locations across North Zone. In addition to a competitive rate of pay, AHS currently has a Remote Retention Allowance in place to an annual maximum of $3,000. This allowance is non-pensionable and is payable on an hourly basis for all hours paid at the basic rate of pay. There are 2 positions available.


As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.

- Classification: Administrative Support III

- Union: AUPE GSS

- Department: NZ CORP GDPR Prm/Dis/Inj Cmb

- Primary Location: Beaverlodge Public Health Ctr

- Multi-Site: Multisite

- FTE: 1.00

- Posting End Date: 01-SEP-2020

- Temporary Employee Class: Temp F/T Benefits

- Date Available: 11-SEP-2020

- Temporary End Date: 31-AUG-2021

- Hours per Shift: 7.75

- Length of Shift in weeks: 2

- Shifts per cycle: 10

- Shift Pattern: Days, Evenings, Weekends

- Days Off: As Per Rotation

- Minimum Salary: $22.79

- Maximum Salary: $27.69

- Vehicle Requirement: Driver's License, Vehicle Provided

Required Qualifications:

Completion of Grade 12 or equivalent.

Additional Required Qualifications:

Completion of a post-secondary education i.e. Diploma, certification or undergrad. Ability to sit/stand as well as twisting, bending and reaching for long periods of time for the purpose of data entry or working at the drop in service. Ability to be adaptable and work in a high pace frequently changing environment.

Preferred Qualifications:

Minimum 1 year experience in a customer service related position within the last 3 years. Experience providing administrative support in a healthcare/medical related setting within the last 3 years. Completion of a Unit Clerk or Medical Office Assistant certificate program. Experience working in the COVID assessment centre. Proficient with computer programs – Outlook, MS Office, Skype, SharePoint.

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