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If you are an internal applicant belonging to a union (CUPE 2424, CUPE 910 or OPSEU 404), please make sure to update your current union status in your candidate profile each time you apply for a vacant position. Internal “unionized” candidates with priority status will be given first consideration. Please note: Carleton University encourages applications from all qualified candidates.

Job Number: J0426-0048

Job Title: Student Athlete Services Coordinator

Job Type: Continuing Full Time

Department: Athletics

Job Category: Administrative

Number of Positions: 1

Date Posted (dd/mm/yyyy): 07/04/2026

Closing Date (dd/mm/yyyy): 14/04/2026

Salary (with Salary Rate): 73,897.00 - 80,777.00/Year

Assignment Duration From: 13/04/2026

Employee Group: CUPE 2424

Salary Level: 8PE

Hours Per Week: 35

Date Position Available: 13/04/2026

About Carleton University

Carleton University is situated on unceded Algonquin territory and bordered by the Rideau River and the Rideau Canal, a UNESCO World Heritage site, in Ottawa, Ontario. The university is just minutes from the heart of our nation's government and G-7 organizations and this capital advantage provides opportunities for staff and faculty and students to make a positive impact in our community and around the world.

Named a Top 100 Employer in 2023, 2024 and 2025, and a National Capital Region Top Employer for 10 consecutive years, Carleton University is one of Canada’s most resourceful and productive hubs of learning and research, fuelling a rich talent pipeline that is supporting social and economic renewal. The university’s smart, caring and connected community inspires and empowers individuals to become change leaders who drive impact in the world while challenging conventional modes of thinking and doing. At Carleton, we are committed to fostering an innovative, equitable and welcoming work environment. Carleton is also a nationally certified Healthy Workplace and is a recipient of the Canada Awards for Excellence, Healthy Workplace Order of Excellence and Platinum Level Certification for Mental Health at Work.

The university’s Strategic Integrated Plan 2020-2025 is an ambitious vision for the future, anchored in Carleton’s strengths and student-centric, community-engaged values.

Duties And Responsibilities

The Student Athlete Services Coordinator leads administration of the varsity student athlete lifecycle from recruitment confirmation through graduation. This role ensures full compliance with U SPORTS, OUA, RSEQ and Carleton University regulations while advancing academic achievement, eligibility governance, financial award administration,



and coordinated student athlete support within Carleton’s High Performance Sport Model.

The position serves as the departmental authority on varsity eligibility certification, academic progress monitoring, and athletic financial award administration. The position is responsible for interpreting and applying governing body regulations, coordinating eligibility documentation, supporting transfer and admissions eligibility processes, and implementing structured academic monitoring systems to promote retention and graduation success of student athletes.

Working in close partnership with Admissions, the Registrar’s Office, Academic Advising, Awards & Financial Aid, and High Performance support staff, the Coordinator ensures integrated academic, wellness, and performance supports for varsity student athletes. The role provides coordination of student-facing systems, early intervention detection processes for at-risk athletes, and compliance reporting for internal and external stakeholders.

Qualifications

The incumbent must possess the following qualifications:

- Excellent administrative and time management skills with the ability to organize work effectively, set priorities and meet strict deadlines.
- The incumbent must have the ability to simultaneously work on several assignments with pressures of multiple demands and changing priorities.
- Possesses effective communication skills, both verbal and written.
- Possesses independent judgement to address problems and situations that arise.
- Demonstrated personal initiative and flexibility.
- Reliability, accuracy, and attention to detail are critical, along with confidentiality, tact and discretion.
- Maintains knowledge of U Sports (formerly Canadian Interuniversity Sport (U Sports)), Ontario University Association Athletics (OUA), and Réseau du sport étudiant du Québec (RSEQ) eligibility and financial awards policies and procedures.
- Maintains knowledge of university admissions, registration, housing, and financial award policies, procedures and deadlines.
- Must be familiar with the nature of a variety of sports and their required travel logistics as well as knowledge and experience with booking travel accommodations and logistics.
- Excellent working knowledge of software applications including, MS Word, Excel, Access, PowerPoint,



MS Exchange, web content management systems, FAST, Formstack and BANNER, Univerus is required as well as knowledge of search engines and web search techniques.
- Due to the varsity sport schedule, the incumbent must be available to work some evenings and weekends.

Education And Experience

The above is normally acquired through the completion of:

- The completion of a university degree.
- Five years of related experience, preferably within a university sport environment with knowledge of U Sports, Ontario University Athletics and Réseau du sport étudiant du Québec.

HR Note

Equivalencies will be considered. Applicants are encouraged to provide information which may demonstrate equivalent qualifications. Please note that applicants may be required to complete an employment test as part of the selection process for this position. Those applicants that are selected for an interview will be requested to contact the Human Resource Advisor assigned to this competition as soon as possible to discuss any accommodation requirements. Arrangements will be made to accommodate your request in a timely manner. Carleton University is strongly committed to fostering diversity within its community as a source of excellence, cultural enrichment, and social strength. We welcome those who would contribute to the further diversification of our University including, but not limited to: women; visible minorities; First Nations, Inuit and Métis peoples; persons with disabilities; and persons of any sexual orientation or gender identity and expressions.

Health and Safety Requirements

This position is regularly required to work on campus in person. In the event of a public health emergency or a health and safety issue, it is possible that you may be required to work temporarily remotely due to public health orders, directives and/or health and safety requirements. If this happens, you will work with your direct manager to set up a work from home environment including discussing appropriate technology and requirements. You are required to follow all University policies and directives, including to set up a safe and confidential workspace in a remote location and ensure all Carleton property (intellectual and other) is safeguarded. If required to work remotely, you will be notified by your manager when working full time physically onsite will resume.

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📌 Student Athlete Services Coordinator (Ottawa)
🏢 Carleton University
📍 Ottawa