We are seeking an experienced and dynamic individual to lead our cakes team and oversee daily operations. The ideal candidate will possess strong leadership skills, excellent communication abilities, and a comprehensive understanding of the Dairy Queen system. If you enjoy working in a fun, fast paced environment we would love to hear from you. Applicants should be eager to lead, do things right, be accountable, have ownership in what they do, and be able to create smiles and stories for our fans.
Job Functions:
- Be an ambassador of the Dairy Queen brand and be professional in every aspect of performance
- Lead and supervise store staff to ensure excellent customer service and operational efficiency
- Oversee inventory management, and POS transactions to maintain stock accuracy and streamline sales processes
- Bring to life fans’ imagination through the art of cake decorating
- Assemble and prepare soft serve and Blizzard cakes, including decorating with icing, decorating kits, air brush, edible images, and letterings
- Enthusiastically greet and welcome fans to the Dairy Queen brand
- Strive to exceed fan expectations and deliver fan first service through timely and quality service
- Quickly and accurately prepare food products following restaurant, health, and safety standards
- Answer fan questions about product ingredients and preparation
- Calmly solve fan concerns and embrace Dairy Queen’s service recovery standards
- Be a willing team player and maintain a cooperative, harmonious working relationship with management and fellow team members
- Create and maintain a positive, safe, clean, and inviting environment for fans and team members
- At all times exhibit a genuine passion for excellence
Requirements:
- Communicate positively with fans and co-workers constantly during shifts
- Competent and proficient with cake decorating tools
- Previous cake decorating work or previous employment with Dairy Queen
- Practice established food handling procedures and meet any local health regulations
- Exhibit valuable manners, proper personal hygiene, and promptness
- Have fun and maintain a positive attitude at all times!
Job Type: Full-time
Pay: $17.60-$20.00 per hour
Expected hours: No more than 37.50 per week
Experience:
- Cake decorating: 1 year (preferred)
- Dairy Queen: 1 year (preferred)