BLACK DIAMOND GROUP
We are seeking an energetic, self-determined, individual to join our team in Edmonton to, work closely with our Outside Sales Representative by finding and generating qualified leads to help grow our business. This inside sales role is a great hands-on starting place to interact and learn the business, our clients and our and our company process. This is a great launching pad for eager individuals to professionally grow their skillsets and expertise and has the possibility of developing into an Outside Sales Representative.
BOXX Modular (Canada) rents, leases and sells temporary and permanent modular buildings, including standard buildings ready for immediate delivery and custom-designed solutions.
We work with our customers to design and deliver customized solutions and provide additional services such as delivery and installation, furniture rentals and other add-ons. We work with customers in many different industries including: construction, commercial, infrastructure, institutional, government, industrial, oil and gas, mining, utilities, disaster relief, healthcare, engineering and special events.
This position is not for individuals seeking just a job, but rather for an intrinsically motivated individual to begin starting to build a unique and highly-rewarding long-standing career. Black Diamond is currently looking to hire the right candidate to immediately fill this vitally important permanent position.
BOXX Modular Inside Sales Representative, Edmonton, AB
Reporting to the Regional Sales Manager , you will work cooperatively with outside sales and other members of the BOXX Modular team. The role is responsible for handling incoming inquiries (phone, email or in-person), preparing quotations for products and services, prospecting and qualifying leads for new business, and developing and maintaining customer relationships while promoting all products to maximize sales opportunities. You will be responsible for selling and renting all business aspects associated with and including modular offices.
Duties and responsibilities:
Supporting a branch's sales team including creating sales documents and proposals, qualifying customers, researching leads, responding to routine inquiries and information requests, generating reports related to sales activities and revenue data.
Manage customer inquiries and prioritize customer requests that arise if the Sales Representative is out of the office.
Present price and terms to customers in accordance with standard company procedures.
Generate new and repeat sales by providing product and technical information in a timely manner, while educating customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction.
Create strong leads via cold calling, by monitoring Journal of Commerce/newspaper reports and site visits.
Recommend alternate products based on cost, availability or specifications.
Proactively recommend items needed by customers to increase customer satisfaction and improve transaction profitability
Educate customers about terminology, features and benefits of products in order to improve product related sales and customer satisfaction
Maintain up-to-date profiles of key customers, sales and rental contract documentation within our CRM software
Contact customers following sales/rentals to ensure ongoing customer satisfaction and resolve any complaints
Remain current on consumer preferences, competitor landscapes, changes in local codes and product developments by attending sales meetings, vendor training and trade shows, and/or reading trade journals. Identify trends in customer satisfaction or dissatisfaction
Build and demonstrate product knowledge of Black Diamond Group's products and key competitive product lines in order to effectively position products. Use this product knowledge to provide technical sales and service support to customers within the territory.
Qualifications and Skills:
Bachelors Degree or Diploma in Business, Marketing or Commerce
1 to 2 years of sales experience in a sales or customer service industry
Demonstrated ability to create new business opportunities and develop clients in the market
Experience within oil and gas, construction, government, military or mining
Must have a valid vehicle class five drivers license
Must have strong computer skills including the suite of programs within Microsoft Office
Overall strong proficiency and aptitude within technical fields with CRM software, including Salesforce is preferred.
BOXX Modular is a subsidiary of Black Diamond Group. Black Diamond group of companies provide workforce accommodation, modular buildings, energy services, and full turnkey lodging and major project solutions including planning and management, logistics, and catering to customers in Canada, the United States and Australia. We serve diverse sectors including oil and gas, mining, power, construction, engineering, military, government, and education.
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