[RJ-805] | Product Specialist, Software Implementation & Integration

[RJ-805] | Product Specialist, Software Implementation & Integration

21 Mar
Points International

21 Mar

Points International


Job Description

Points is looking for a Product Specialist to join our Delivery Services team on a permanent basis in our downtown Toronto office.

We're an industry-leading organization that is continuously reshaping how consumers interact with their loyalty programs. We work with the world's largest airline, hotel, financial, and retail rewards programs, to tackle complex challenges and come up with innovative e-commerce solutions. If you'd like to be a part of it, we'd love to hear from you.

You will be part of a team that is continuously reshaping how consumers get more value from their loyalty programs. You are a smart,

enthusiastic person with an interest in working with the world's largest and most successful loyalty programs.

As a Product Specialist, you will play a key role in new and existing implementations of Points Loyalty Commerce Solutions. Together with your team, you will help the world's loyalty programs by configuring, customizing and deploying new solutions on their behalf. Leveraging your outstanding attention to detail, quality and communication skills you will identify, implement, test and deploy these solutions.

Reporting to the Senior Manager, Loyalty Commerce Solutions, you will be responsible for the following:

You will be implementing new solutions for our Loyalty Program Partners by configuring and customizing Points platforms and products

Performing Web-based configuration using HTML, CSS, JavaScript, React, and SQL

Provide technical support and troubleshooting assistance for warranty solutions

Collaborating and participating in technical integration discussions with loyalty program partners to analyze integration and web service requirements

Gathering solution requirements by working directly with our Loyalty Program Partners & Internal Stakeholders

Providing project management oversight to smaller implementations - ensuring the solution is built according to the scope and timeline agreed upon

Ensuring the solutions we deploy are of the highest quality using appropriate QA methodologies and champion issue resolution

Effectively communicate, across many channels, your progress with your team & stakeholders


Experienced HTML, CSS and JavaScript programming in cross platform, browser and mobile device platforms

Solid understanding of responsive design, web standards, UI/UX best practices

Experience in Web Services standards and technologies (e.g. XML, SOAP, WSDL, REST, JSON etc.)

2+ Years' experience in a quality assurance / development role

Experience with QA methodologies

Experience in automated testing tools is an asset e.g. Selenium

Experience in gathering functional requirements and preparing use case stories

Knowledge of version control systems like GitHub

Software development experience is considered an asset

Experience in a managed solution or SaaS environment

Previous experience in building email templates

Comfortable working in an Agile environment

Additional Information

Building a great company culture is as vital to us as building a great business. Over the last 5 years Points has been the recipient of the following awards:

Best Workplaces (Medium) in Canada

Best Workplaces for Women

Canada's Top Small and Medium Employers

Greater Toronto's Top Employers

Here are some of the perks that are included in our Points culture:

Central downtown location in the Financial District

Connected to the PATH network of shops/restaurants

We want to celebrate with you: all employees get an extra day off for their Birthdays!

Flexible work hours and casual dress every day

Marvelous Snack Cart Fridays: free refreshments and snacks!

Free coffee, tea, juice, pop, and snacks

Monthly subsidized lunch program

Green commuter and fitness subsidies

Secure bike storage with showers and towel service

Company-sponsored activities: bowling, movies, sports, paintball, and more!

Points is an equal opportunity employer and is committed to providing an accessible recruitment process. Upon request we will provide accommodation for applicants with disabilities.

The original job offer can be found in Kit Job:

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